Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Software Engineer - Transactional Storage Services

Company: Airbnb

Location: USA

Posted Sep 22, 2024

The text describes a job opening for a software engineer at Airbnb, responsible for designing and operating a new source of truth database. The role requires expertise in distributed systems, cloud providers, and collaboration skills.

Senior Software Engineer

Company: Veho

Location: USA

Posted Sep 22, 2024

Veho is a company that is revolutionizing the post-purchase experience by building a new logistics infrastructure and creating opportunities for brands to engage with customers. The company is looking for a Senior Software Engineer to develop software to support its consumer experience.

Head of Legal

Company: brightwheel

Location: USA

Posted Sep 22, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are looking for a Head of Legal to join their team, and the job description includes responsibilities such as building trusted advisor relationships, creating and improving legal processes, and engaging in contract review and negotiation.

Senior Value Engineer - FinOps & Spend Analytics

Company: Snowflake

Location: USA

Posted Sep 22, 2024

Snowflake is seeking a Senior Value Engineer to join their FinOps and Spend Analytics team. The ideal candidate has analytical skills, proficiency in Excel, SQL, and Python, and experience in financial planning and analysis, business consulting, or consultative sales.

Technical Program Manager

Company: refurbed

Location: USA

Posted Sep 22, 2024

The company is looking for a Senior Technical Program Manager to oversee the planning, execution, and delivery of critical and strategic programs. The role requires a proven track record of delivering business results, leading by influence, and working with cross-functional teams. The company values a healthy work-life balance, offers flexible working arrangements, and provides opportunities for personal and professional development.

Technical Account Manager - Partnerships

Company: Plaid

Location: USA

Posted Sep 22, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own products. The company is looking for a Technical Account Manager to work with its most strategic partners and help them achieve their goals.

Senior Account Executive

Company: SOULCHI

Location: USA

Posted Sep 22, 2024

The job posting is for a Senior Account Executive position at SOULCHI, a startup that aims to make a positive impact on the world. The role involves selling innovative SaaS software solutions to various clients, and the company offers a competitive commission structure and equity incentives.

Sales Recruiter

Company: Newfront

Location: USA

Posted Sep 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is a leading techenabled brokerage with a strong culture of wellness and a mission to define the future of the insurance industry.

Lead Physician, Oscar Primary Care

Company: Oscar

Location: USA

Posted Sep 22, 2024

Oscar Medical Group is hiring a Lead Physician to join their Primary Care team. The role involves delivering quality care to patients, overseeing a team of APPs, and supporting strategic initiatives. The job offers a competitive salary, benefits, and a remote work-from-home option.

DevOps Engineer

Company: Blue Tiger

Location: USA

Posted Sep 22, 2024

Blue Tiger is looking for an experienced DevOps engineer to join their team. The role involves supporting the Office of Personnel Management in their mission to provide timely and accurate retirement benefits. The company values diversity and inclusion and encourages all interested candidates to apply.

Senior Backend Engineer - Growth Virality

Company: Mercury

Location: USA

Posted Sep 22, 2024

The text describes the importance of the trim tab in aviation and the company Mercury's commitment to crafting an exceptional banking experience for startups. It also highlights the company's focus on innovation and its desire to create lovable products that rescue customers from frustrating industry tools.

Sr. Technical Program Manager

Company: CIQ

Location: USA

Posted Sep 22, 2024

CIQ is seeking a Senior Technical Program Manager to join their team. The ideal candidate has a strong technical background, exceptional project management skills, and a passion for shipping amazing products.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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