Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

SVP Field Engineering

Company: Invisible Technologies

Location: USA

Posted Sep 22, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They are looking for a SVP Field Engineering to lead their Solutions Engineering and Professional Services teams.

Fullstack Python Developer - Billing/Payment Systems

Company: The Motley Fool

Location: USA

Posted Sep 22, 2024

The Motley Fool is looking for a senior-level independent contract role for a Contract HandsOn Software Engineer with experience in payment processing and billing systems. The role requires 5+ years of relevant experience and 40 hours of work per week for roughly one year. The company is committed to diversity, inclusion, and equity and is looking for someone who thrives in a fast-paced environment and is adept with AWS and development in the cloud.

Director - Security Operations

Company: 1Password

Location: USA

Posted Sep 22, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced security leader to grow and mature their Security Operations function.

Solutions Architect (Federal)

Company: ExtraHop

Location: USA

Posted Sep 22, 2024

The job posting is for a Solutions Architect at ExtraHop, requiring a background in computer science, engineering, or information technology, with experience in networking, systems administration, and customer-facing positions. The role involves conducting technical and business discovery sessions, analyzing customer data, and developing custom tools and solutions.

Principal Product Marketing Manager - Growth

Company: Apollo

Location: USA

Posted Sep 22, 2024

Apollo is looking for a Principal Product Marketing Manager to lead product-led growth strategies and develop content that supports high-velocity sales. The role requires 4+ years of product marketing experience, strong technical understanding of distributed architectures, and the ability to create content that drives engagement and conversion.

Principal Product Marketing Manager - Platform

Company: Apollo

Location: USA

Posted Sep 22, 2024

Apollo is looking for an experienced Product Marketing Manager to develop and execute strategies for their platform. The role involves creating platform narratives, driving enterprise pipelines, and influencing product strategy.

Regulatory Compliance Coordinator

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 22, 2024

American Specialty Health Incorporated is seeking an experienced Regulatory Compliance Coordinator to support national regulatory compliance efforts. The role involves conducting research, analysis, and review, preparing filings and reports, and maintaining departmental logs and files.

VP - Product

Company: Splice

Location: USA

Posted Sep 22, 2024

Splice is seeking a dynamic product leader to lead and grow a high-performing team, develop visionary product strategies, and prioritize customer needs. The role requires exceptional track record as a product leader in high-growth and fast-paced environments, experience in building and maturing product teams, and ability to drive cultural transformation.

Senior/Staff Product Designer

Company: Wealthfront

Location: USA

Posted Sep 22, 2024

Wealthfront is looking for a senior staff product designer to join the Wealthfront Design team. The role involves working on the end-to-end experience of a new business line, collaborating with cross-functional leaders, and crafting delightful experiences that meet customer and business goals.

Vice President of Product Marketing

Company: ActiveCampaign

Location: USA

Posted Sep 22, 2024

The job description is for a Vice President of Product Marketing at ActiveCampaign. The role involves developing and driving the company's product messaging strategy, working with various teams to drive innovation and performance, and serving as a key public storyteller.

Senior Product Manager

Company: Cision

Location: USA

Posted Sep 22, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, employing passionate people in the tech industry. They invest in their employees' training and development, and prioritize their career goals. The company is committed to fostering an inclusive environment and has been recognized for its diversity and inclusion efforts.

Account Executive - Strategic

Company: Conga

Location: USA

Posted Sep 22, 2024

The job posting is for a Strategic Account Executive at Conga, requiring experience in dealmaking, sales, and CPQ. The role offers a competitive compensation package, flexible work options, and a dynamic work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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