Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Database Architect

Company: Jenzabar

Location: USA

Posted Sep 23, 2024

The job posting is for a Database Administrator position that involves creating and maintaining databases, working with development teams, and troubleshooting issues. The ideal candidate should have a strong understanding of SQL and database administration, as well as excellent communication and organizational skills.

Product Support Specialist

Company: Thoropass

Location: USA

Posted Sep 23, 2024

Thoropass is a rapidly expanding company that provides compliance automation platform and expert services to help businesses get and stay compliant. They are looking for a support specialist to join their team remotely, who will provide enterprise-level assistance to their compliance experts and customers.

Senior Director, Security & Compliance

Company: PepperJam

Location: USA

Posted Sep 23, 2024

The text describes the company Partnerize, its values, and job opportunities. It highlights the company's commitment to diversity and inclusion, employee benefits, and its focus on cybersecurity and compliance.

Product Development Specialist

Company: Trafilea

Location: USA

Posted Sep 23, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Full Stack Engineer

Company: Localize

Location: USA

Posted Sep 23, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Senior Solutions Architect (Post Sales)

Company: Deputy

Location: USA

Posted Sep 23, 2024

The PostSales Solutions Architect role is to work with the Delivery Services organization to ensure delivering solutions to customers within functional and technical constraints. The role involves analyzing business requirements, solving complex system and technological problems, and collaborating with the Project Management team.

Account Manager

Company: Newfront

Location: USA

Posted Sep 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and professional development, and is committed to defining the future of the insurance industry.

Technical Account Manager - Enterprise

Company: Plaid

Location: USA

Posted Sep 22, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own products. The company is looking for a Technical Account Manager to work with their largest and most strategic customers in the Enterprise segment.

Technical Designer Specialist

Company: Trafilea

Location: USA

Posted Sep 23, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Enterprise Sales Engineer

Company: Plaid

Location: USA

Posted Sep 23, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create financial products. The company is dedicated to building a diverse team and values diversity and inclusion.

Associate Account Manager

Company: Newfront

Location: USA

Posted Sep 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company is committed to defining the future of the insurance industry while instilling a high-performance culture and promoting wellness.

Senior Onboarding Manager

Company: brightwheel

Location: USA

Posted Sep 22, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a customer success leader to lead the onboarding team, with a focus on improving early education.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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