Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior STDM Statistical Programmer - Consultant-Vaccines

Company: ClinChoice

Location: USA

Posted Sep 22, 2024

ClinChoice is a global full-service CRO searching for a Senior SDTM Programmer Consultant to join one of their clients. The role involves creating SDTM deliverables for analysis and reporting, and working with project teams to ensure high-quality submissions.

Analytics Engineer

Company: Scribd

Location: USA

Posted Sep 22, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a highly motivated and technically adept individual to join its business strategy and analytics team.

Field Marketing Manager

Company: Level AI

Location: USA

Posted Sep 22, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company leverages advanced technologies to extract deep insights from customer interactions and empowers organizations to enhance customer experience and drive growth.

Director - Events & Experiences

Company: Black & White Zebra

Location: USA

Posted Sep 22, 2024

The job posting is for a Director of Events and Experiences at Black and White Zebra, a rapidly growing media tech company. The ideal candidate has experience in event management, leadership, and team building, and is responsible for conceptualizing, planning, and executing events for senior executives in the tech and media industries.

Sales Operations Manager

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

The job description is for a Sales Operations Manager who will work cross-functionally to define and drive strategic projects that support revenue growth. The ideal candidate has expertise in Salesforce, excellent communication skills, and a natural curiosity to learn and challenge the status quo.

Sr. Staff/Principal Content Designer

Company: Wealthfront

Location: USA

Posted Sep 22, 2024

Wealthfront is looking for a senior staff content designer to join the Wealthfront Design team. The role involves developing the strategy, vision, and language for a new line of business, working closely with cross-functional leaders, and mentoring other content designers.

Director - Legal Operations

Company: Coursera

Location: USA

Posted Sep 22, 2024

The job overview describes a senior role in the legal and compliance department of Coursera, responsible for managing legal operations, developing processes, and improving efficiency. The role requires experience in legal operations, collaboration, and technology skills.

Paid Media Marketing Manager

Company: HubSpot

Location: USA

Posted Sep 22, 2024

HubSpot is looking for a Paid Media Manager to join their inhouse paid media team. The ideal candidate has a hands-on attitude and analytical mindset with direct experience in executing paid advertising campaigns.

Senior Accounting Manager

Company: Apollo

Location: USA

Posted Sep 22, 2024

Apollo is looking for a Senior Accounting Manager to join their team. The role involves building and scaling an accounting organization, working closely with other teams, and driving operational excellence. The company offers competitive compensation, equity, and benefits.

Vice President Digital Sales - AWS

Company: TTEC Digital

Location: USA

Posted Sep 22, 2024

The job posting is for a Vice President of Digital Sales at TTEC Digital, a recognized leader in delivering Customer Experience (CX) solutions on AWS. The ideal candidate will have a strong background in contact center and customer experience sales, with a deep understanding of Amazon Connect and related AWS services.

Billing Specialist

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

AffiniPay is looking for a Billing Specialist to ensure billing accuracy and completeness. The ideal candidate will have a solid billing background and experience working in a high-growth environment. The role involves preparing and processing invoices, updating customer accounts, and leading efforts to automate processes.

Senior Product Analyst

Company: HubSpot

Location: USA

Posted Sep 22, 2024

The job description is for a Senior Product Analyst at HubSpot, responsible for analyzing data to inform product decisions and improve customer experience. The role requires strong analytical skills, data literacy, and communication skills. The job offers a competitive salary range of $118,500-$189,600 annually, as well as benefits and perks.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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