Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Software Engineer

Company: Gemini

Location: USA

Posted Sep 22, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is committed to building the best credit card products in the industry and is looking for a software engineer to join their team.

Senior Machine Learning Engineer

Company: Concurrency

Location: USA

Posted Sep 22, 2024

Concurrency is a company that embodies innovation and is looking for a Senior Machine Learning Engineer to join their Data and AI team. The company values its employees and provides a positive work environment with flexible schedules, competitive compensation, and comprehensive benefits.

Senior Outreach Lead - Film

Company: Kickstarter PBC

Location: USA

Posted Sep 22, 2024

Kickstarter is seeking a Senior Outreach Lead Film to join their Outreach team. The role involves building relationships with film creators, tracking conversations, and developing educational resources. The ideal candidate has experience in the film community, strong communication skills, and an entrepreneurial spirit.

Senior Software Developer

Company: Concurrency

Location: USA

Posted Sep 22, 2024

Concurrency is a company that embodies innovation and is looking for a Senior Software Developer to join their Modern Applications team. The role involves working with customers to define their future direction and vision, and bringing a strong technical expertise in custom web development and Azure Cloud solutions.

Senior Technical Success Manager

Company: Imply

Location: USA

Posted Sep 22, 2024

Imply is a company that helps developers build analytics applications with its unique database. The company is on a fast growth trajectory and is looking for a Technical Success Manager to join its team. The role involves owning a portfolio of strategic accounts, providing ad hoc assistance to smaller accounts, and serving as a technical advisor to customers.

Director - Global Compensation Programs

Company: HubSpot

Location: USA

Posted Sep 22, 2024

HubSpot is looking for a Director of Global Compensation Programs to create a clear job architecture framework, improve skill development, and boost employee retention. The role involves developing and implementing compensation strategies, analyzing data, and communicating with stakeholders.

Account Executive - Strategic

Company: Conga

Location: USA

Posted Sep 22, 2024

The job posting is for a Strategic Account Executive at Conga, requiring a customer-centric and inquisitive approach. The role involves developing and closing strategic sales opportunities, working with SIs and partners, and providing a world-class experience. The company offers a competitive compensation package and a dynamic work environment.

Lead Pricing Strategy Analyst

Company: Upwork

Location: USA

Posted Sep 22, 2024

Upwork is a work marketplace that serves companies and talent, with a powerful trust-driven platform. They are looking for an experienced professional to join as Lead Pricing Strategy Analyst to develop and execute long-term pricing strategies.

Senior Salesforce Administrator

Company: Wonolo

Location: USA

Posted Sep 22, 2024

Wonolo is a two-sided job marketplace that serves over 2 million frontline workers, providing them access to flexible and consistent job opportunities across the United States within minutes. The company is well-funded and backed by leading investors, and is committed to diversity, inclusion, equity, and belonging.

Senior Legal Operations Specialist

Company: Fivetran

Location: USA

Posted Sep 22, 2024

Fivetran is a company that provides data pipelines to power the modern data stack for thousands of companies. They are seeking a Legal Operations Specialist to support their Corporate Legal team on various initiatives and programs.

Staff Software Engineer - Ad Serving Platform

Company: Reddit

Location: USA

Posted Sep 22, 2024

The Ads Foundations org is looking for a Staff Software Engineer to lead the design, development, and maintenance of the backend infrastructure serving ads to Reddit users. The role requires technical leadership, mentorship, and problem-solving skills, with experience in large-scale projects, scalability, and performance optimization.

Senior Administrative Business Partner

Company: Twilio

Location: USA

Posted Sep 22, 2024

Twilio is hiring a Senior Administrative Business Partner to support their legal team. The role involves providing calendar support, preparing documents, and managing complex travel arrangements. The company values diversity, equity, and inclusion and offers a range of benefits to its employees.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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