Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Content Writer

Company: Maximustribe

Location: USA

Posted Sep 22, 2024

Maximus is a mission-driven consumer health company looking for a Freelance Content Writer with a strong understanding of scientific principles and a passion for men's health topics. The ideal candidate will have experience writing editorial-style content and a solid grasp of SEO best practices.

Staff Product Designer, Mobile Experience

Company: Brightwheel

Location: USA

Posted Sep 22, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child by giving teachers more time with students and engaging parents. The company is seeking a Staff Product Designer Mobile to drive work across iOS and Android platforms.

Director - Talent Acquisition

Company: Sutherland

Location: USA

Posted Sep 21, 2024

Sutherland is a digital transformation company focused on delivering exceptional experiences for customers and employees. They have a rich history and are optimistic about the benefits of human-machine collaboration. The company is committed to making experiences delightful, instantaneous, relevant, and predictive. They believe in trust and value and have a strong focus on talent acquisition technology.

Machine Learning Implementation Engineer

Company: OfferFit

Location: USA

Posted Sep 22, 2024

OfferFit is looking for a Machine Learning Implementation Engineer to join their team. The role involves collaborating with customers, improving product capabilities, and working closely with the ML pipeline development team. The company offers a competitive benefits package, including remote work options, generous PTO, and a strong culture.

Senior Platform Engineer

Company: FiscalNote

Location: USA

Posted Sep 21, 2024

The job posting is for a Senior Platform Engineer position at FiscalNote, a company that provides policy and global intelligence. The role involves working with the Core Platform team to pioneer industry-leading technologies and toolsets, and to automate and scale production environments across multiple cloud providers. The ideal candidate is a senior engineer with experience in AWS, Kubernetes, and infrastructure-as-code, and is enthusiastic, self-reliant, and resourceful.

Technical Protocol Strategist

Company: Gauntlet

Location: USA

Posted Sep 22, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They continually publish cutting-edge research and are among the most cited institutions in the field. The company is looking for a Technical Protocol Strategist to oversee the success of their key client engagements and business verticals.

Product Manager

Company: Grafana Labs

Location: USA

Posted Sep 22, 2024

The job posting is for a Product Manager position at Grafana Labs, responsible for developing a vision and strategy for the product domain, collaborating with leadership, and improving sharing and export capabilities. The role requires strong communication skills, technical proficiency, and experience in product management.

Software Engineer - Fullstack

Company: Vesta

Location: USA

Posted Sep 22, 2024

Vesta is a company that aims to modernize the mortgage industry by creating a next-generation system of record. They have raised $55M from top-tier investors and are looking for a product-minded engineer to join their team.

Account Executive

Company: KlearNow.ai

Location: USA

Posted Sep 22, 2024

KlearNowAI is a company that uses AI and ML to digitize and contextualize unstructured trade documents, providing shipment visibility, business intelligence, and advanced analytics for supply chain stakeholders. They aim to futurize global trade and empower people and optimize processes with AI-powered clarity.

Program Manager, Services Delivery

Company: SecurityScorecard

Location: USA

Posted Sep 22, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a strong culture and a commitment to employee engagement. The company is seeking a Program Manager Services Delivery to join its Product organization.

Sr. Manager - People Operations

Company: Apollo.io

Location: USA

Posted Sep 22, 2024

The job description is for a Sr Manager of People Operations at Apolloio, responsible for shaping the employee experience, building scalable processes, and leading a global team. The role requires experience in fast-growing startups, leadership, and HR processes, with a focus on customer obsession and cultural alignment.

Senior Finance Associate

Company: RubiconMD

Location: USA

Posted Sep 22, 2024

RubiconMD is an innovative healthcare company that aims to provide better care at lower costs to providers and patients. They are seeking a Senior Finance Associate to support their accounting function and are looking for a candidate with a strong background in accounting and finance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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