Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Cloud Support Engineer

Company: Snowflake Computing

Location: USA

Posted Sep 18, 2024

Snowflake is looking for a Senior Cloud Support Engineer to join their team. The role involves providing technical support to customers, driving technical solutions to complex problems, and working with the engineering team to prioritize and resolve customer requests.

Business Development

Company: Rain Ai Jobs

Location: USA

Posted Sep 18, 2024

Rain AI is a startup that is creating a future with abundant and scalable artificial intelligence. They are building cost and energy-efficient hardware for AI and are seeking a Business Development lead to join their team.

Manager, Digital Sales

Company: Nielsen

Location: USA

Posted Sep 18, 2024

Nielsen is seeking a highly motivated account development professional to grow existing accounts and break ground with emerging companies in the digital media industry. The ideal candidate will have a strong track record of account management, understand and be fluent in the digital media planning and buying process, and be passionate about digital media.

Consultant /Senior Consultant, Growth Strategy & Operations

Company: Blink Health

Location: USA

Posted Sep 18, 2024

Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. The company is the fastest growing healthcare technology company in the country and is driving that impact across millions of new patients every year.

Software Engineer - Stats & Analytics (Intermediate/Senior)

Company: StackAdapt

Location: USA

Posted Sep 19, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

Technical Product Marketing Manager

Company: WorkOS

Location: USA

Posted Sep 19, 2024

WorkOS is a developer-focused platform offering tools for enterprise readiness, including Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs. They are a well-funded, fully-distributed team with a growing customer base of SaaS companies. They seek a Technical Product Marketing Manager with a technical background and experience in PLG products to conduct competitor research, engage with customers, develop product messaging, and coordinate sponsorships for developer community channels. The role offers competitive pay, substantial equity grants, comprehensive healthcare coverage, 401k matching, wellness allowances, and flexible remote work arrangements.

Data Science Manager

Company: Blend360

Location: USA

Posted Sep 18, 2024

The job description is for a Data Science Director at Blend360, a company that provides AI services. The role involves leading a team of Data Scientists, designing and analyzing experiments, and developing optimization models to help clients improve their decision-making process.

Game Programmer

Company: Keywords Studios

Location: USA

Posted Sep 18, 2024

Keywords Studios is a leading provider of technical and creative services to the global video games market. They are looking for Game Programmers to join their studios and contribute to the game titles. The company offers competitive salary and benefits, projects aligned with expertise, and opportunities for professional growth.

Risk Management - Senior Associate

Company: Wealthfront

Location: USA

Posted Sep 19, 2024

Wealthfront is seeking a Senior Associate to join the Risk Management Team to support the design and implementation of the Risk Management Program. The role involves working with Senior Management and collaborating cross-functionally across all Teams at Wealthfront.

Project Manager - Finance

Company: Samsara

Location: USA

Posted Sep 18, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are seeking a Finance Transformations Project Manager to join their team and work on projects that impact their ERP, Salesforce, and tax systems.

Enterprise Customer Success Engineer

Company: Procore Technologies

Location: USA

Posted Sep 18, 2024

Procore is looking for an Enterprise Customer Success Engineer Public Sector to drive the success of their Public Sector Enterprise customers. The role involves being a product champion, serving as a subject matter expert, and helping customers understand best practices around construction technology and solutions.

Sales - Regional Sales Director

Company: Tray.io

Location: USA

Posted Sep 18, 2024

The text describes Trayai's mission to empower businesses through AI and automation, and the role of a Regional Sales Director in leading a team to drive growth and success.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages