Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Enterprise Architect

Company: Protegrity

Location: USA

Posted Sep 18, 2024

Protegrity is seeking a passionate and talented Senior Enterprise Architect to join their Customer Solutions Team. The company is looking for someone who can lead multiple technical projects, ensure customer success, and work closely with various teams. The ideal candidate should have experience in data protection, cybersecurity, and team leadership.

Bilingual Spanish Customer Service Representative

Company: Conduent State Healthcare, LLC

Location: USA

Posted Sep 18, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

General Counsel

Company: Scribd

Location: USA

Posted Sep 18, 2024

Scribd is seeking an experienced General Counsel to join their executive team. The role involves providing legal advice, overseeing legal strategy, and managing corporate governance. The company offers a competitive salary range, equity ownership, and a comprehensive benefits package.

Senior Marketing Operations Manager

Company: COMPLY

Location: USA

Posted Sep 18, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are seeking a Senior Marketing Operations Manager to join their team, responsible for managing marketing systems, processes, and technologies.

Technical Support Engineer

Company: Plaid

Location: USA

Posted Sep 18, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is dedicated to making it easy for people to connect their financial accounts to the apps and services they want to use.

Partner Development Director - Deloitte Global

Company: Snowflake

Location: USA

Posted Sep 18, 2024

The job posting is for a Partner Development Director role at Snowflake, responsible for driving growth and collaboration with System Integrator (SI) partners, particularly Deloitte. The role requires strong communication, strategic alliance leadership, and problem-solving skills.

Sr. Software Engineer

Company: Icario

Location: USA

Posted Sep 18, 2024

Icario is a health action company that helps people connect with healthcare services. They are seeking a Senior Software Engineer to join their technology team.

Senior Graphic Designer

Company: Bitly

Location: USA

Posted Sep 18, 2024

Bitly is looking for a Senior Graphic Designer to join their Creative team. The role involves creating original illustrations, working on various projects, and maintaining a consistent brand look and feel. The company offers competitive benefits, including health, wellbeing, and financial support.

Account Executive - CAD software

Company: Anark

Location: USA

Posted Sep 18, 2024

Anark is looking for a proactive and disciplined Account Executive to join their sales team. The ideal candidate will have a strong drive for action, excellent communication skills, and a focus on converting next steps in every meeting. The role involves prospecting, sales development, closing, and account management for Anark's products and solutions.

Social Media Leader

Company: Contrast Security

Location: USA

Posted Sep 18, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is recognized for its innovation in Runtime Security and has been named one of the hottest cybersecurity companies in the 2024 Citizens JMP Securities LLC Cyber 66 Report.

Outbound Enterprise Product Manager - Cards

Company: Stripe

Location: USA

Posted Sep 18, 2024

Stripe is seeking an Outbound Product Manager with 5-7 years of relevant experience in Product Management, Technical Account Management, or Integration Engineering at a top-tier tech company. The role involves working closely with account teams and customers, improving their experience, and influencing the company's roadmap. The candidate should be a strong communicator, user-focused, technically savvy, creative, and operationally capable. They will contribute to defining the company's strategy, improve GTM & product team interactions, and maintain institutional knowledge of customer needs, competitive offerings, and industry trends.

Senior Manager, Development Engineer - Sustainable Infrastructure

Company: Johnson Controls International

Location: USA

Posted Sep 18, 2024

The job description is for a Senior Manager Development Engineering position at Johnson Controls. The role involves managing project development teams, overseeing project portfolios, and ensuring adherence to company policies and procedures.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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