Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Candidate Experience Specialist

Company: GitLab

Location: USA

Posted Sep 19, 2024

The role of a Candidate Experience Specialist at GitLab involves creating positive experiences for candidates and hiring teams, collaborating with recruiters, and ensuring a seamless onboarding process. The ideal candidate is enthusiastic, able to work in a fast-paced environment, and has excellent communication skills.

Senior Product Marketing Manager Healthcare and Life Sciences

Company: Icertis

Location: USA

Posted Sep 19, 2024

Icertis is a company that provides contract intelligence platform, and they are looking for a Senior Product Marketing Manager in Healthcare and Life Sciences. The job requires experience in product marketing, industry expertise, and content development. The company offers a competitive salary, benefits, and a positive work environment.

Growth Associate

Company: Grow Therapy

Location: USA

Posted Sep 19, 2024

The job posting is for a Growth Associate who will be responsible for executing website strategy, analyzing data, and improving user experience. The role requires strong analytical and detail-oriented skills, as well as the ability to collaborate with cross-functional teams.

Senior Security Engineer

Company: Magnet Forensics

Location: USA

Posted Sep 19, 2024

Magnet Forensics is a global leader in digital investigative software, seeking a Senior Security Engineer to join their team. The role involves implementing and maintaining security measures, collaborating with developers, and ensuring the security and integrity of products and customer data.

Account Manager

Company: Weights & Biases

Location: USA

Posted Sep 19, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for an Account Manager to manage the renewal process of existing customer contracts.

Vice President of Customer Success

Company: interface.ai

Location: USA

Posted Sep 19, 2024

Interfaceai is a leading Conversational AI SaaS company providing cutting-edge solutions to the financial services industry. They serve over 100 financial institutions and have grown 1800% in the last year. The company is committed to empowering financial institutions to scale efficiently and help customers achieve financial wellness.

CHNO - Virtualization & Hardware System Admin

Company: Applied Insight

Location: USA

Posted Sep 19, 2024

Applied Insight is a company that innovates to solve real-world problems, enhancing the ability of federal government customers to preserve national security, deliver justice, and serve the public. They work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with the latest end-to-end cloud infrastructure, big data, and cyber capabilities.

Senior Sales Operations - Program Manager

Company: Apollo

Location: USA

Posted Sep 19, 2024

Apollo is a technology company that supports large GraphQL platforms and is redefining how software is built. They are committed to fostering a work environment where careers can thrive and are looking for a Senior Revenue Operations Program Manager to enhance sales performance and revenue growth.

Security Engineer

Company: Magnet Forensics

Location: USA

Posted Sep 19, 2024

Magnet Forensics is a global leader in digital investigative software, seeking a Security Engineer to join their team. The role involves implementing and maintaining application security processes, collaborating with developers, and ensuring the security and integrity of products and customer data.

Senior Database Migration Consultant (PostgreSQL)

Company: EDB

Location: USA

Posted Sep 19, 2024

The job is looking for a Senior Migrations Consultant to support the North America region, with a strong blend of people skills and in-depth knowledge of Oracle database migrations. The ideal candidate will translate customer business requirements into actionable technical requirements and have strong communication skills.

Software Engineer in Test II

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 19, 2024

American Specialty Health Incorporated is seeking a Software Engineer in Test II to join their growing organization. The company is looking for creative and analytical problem solvers to help improve their products and processes.

Full Stack Software Engineer

Company: Blackpoint

Location: USA

Posted Sep 19, 2024

Blackpoint Cyber is seeking a Full Stack Software Engineer to help develop innovative cybersecurity products. The role requires expertise in frontend and backend technologies, as well as experience in optimizing for performance, scale, and resiliency.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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