Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Network Engineer - Email Gateway Administration

Company: General Dynamics Information Technology

Location: USA

Posted Sep 18, 2024

The job description is for a Network Engineer Email Gateway Administration position at GDIT, a global technology and professional services company. The job requires 5+ years of related experience, a Bachelor's degree in Computer Science or a related field, and relevant certifications. The job involves configuring and maintaining email systems, ensuring email security, and troubleshooting email issues.

Operations Manager

Company: Haus

Location: USA

Posted Sep 18, 2024

HausHaus is a decision science platform that helps brands understand how their actions impact their bottom line. The company uses frontier causal inference based econometric models to run experiments and provide insights. Haus is backed by top VCs and has seen a 30x ROI by running experiments and helping brands make more profitable decisions.

Radiology Image Library Associate

Company: Memorial Sloan Kettering Cancer Center

Location: USA

Posted Sep 18, 2024

The job description is for a Radiology Image Library Associate at Memorial Sloan Kettering Cancer Center. The role involves processing digital radiology imaging, handling incoming orders, and providing high-level customer service. The job requires experience in a hospital or healthcare setting, excellent communication skills, and advanced computer knowledge.

Senior Backend Engineer - Core Infrastructure

Company: Webflow

Location: USA

Posted Sep 18, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Backend Engineer to make their core product services more reliable, scalable, and efficient. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Fire Sprinkler Sales Manager

Company: Johnson Controls International

Location: USA

Posted Sep 18, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is looking for a sales professional with experience in the Fire Suppression industry to manage and train accounts in the Texas and Oklahoma region.

SAP FICO Test Lead

Company: Cognizant

Location: USA

Posted Sep 18, 2024

Cognizant Technology Solutions is looking for a SAP FICO Test Lead Remote to join their team of IT professionals. The role requires 2+ years of experience in testing methodologies, proficiency in SAP FICO, and strong analytical and problem-solving skills.

Sr. Performance Engineer

Company: Cognizant

Location: USA

Posted Sep 18, 2024

Cognizant Technology Solutions is looking for a Sr Performance Engineer to join their team of IT professionals. The job requires experience in QA, NeoLoad scripting, and Dynatrace monitoring. The company offers a range of benefits, including medical insurance, paid holidays, and a 401k plan.

Chief People Officer

Company: Union of Concerned Scientists

Location: USA

Posted Sep 18, 2024

The Union of Concerned Scientists (UCS) is an independent nonprofit organization that uses science to protect the health, safety, and environment. They are seeking a Chief People Officer (CPO) to develop and execute human capital strategy in support of the organization's plan and strategic direction.

Senior Incident Response Analyst

Company: Coalition, Inc.

Location: USA

Posted Sep 18, 2024

The job description is for a Digital Forensics Incident Response (DFIR) Analyst. The role involves conducting IR investigations, fulfilling client requests, and providing strategic recommendations to advance the security posture of organizations. The job requires strong analytical and communication skills, as well as experience with digital forensics, incident response, and network analysis.

Quadient Technical Lead

Company: Cognizant

Location: USA

Posted Sep 18, 2024

The job posting is for a Technical Lead position in Cognizant's Digital Engineering practice, requiring 10-12 years of experience in software development, with a strong background in Property and Casualty Insurance. The role involves leading technical projects, ensuring high-quality deliverables, and contributing to the company's mission of providing innovative solutions in the insurance domain.

Product Associate

Company: Arcadia

Location: USA

Posted Sep 18, 2024

Arcadia is a mission-driven company that is transforming the healthcare industry by changing the way patients receive care. The company is seeking a Product Associate to join its fast-growing team and work on high-impact projects that make a tangible difference in the industry.

Area Sales Executive, Security

Company: PDI Technologies

Location: USA

Posted Sep 18, 2024

PDI Technologies empowers convenience retail and petroleum brands with cutting-edge technology solutions. The company values diversity, integrity, and growth, and offers a well-rounded benefits program.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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