Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Growth Marketing Manager

Company: Koala Health

Location: USA

Posted Sep 18, 2024

The job posting is for a Senior Growth Marketing Manager at Koala, responsible for leading a small marketing team and driving customer acquisition strategy across all business verticals. The role requires expertise in lifecycle marketing, paid media, and collaboration with cross-functional partners.

Software Engineer - Financials (Full-Time 18 Month)

Company: Kuali Inc.

Location: USA

Posted Sep 18, 2024

Kuali is a company that builds software solutions for higher education, focusing on decreasing administrative costs and providing a fantastic education to students. They value diversity, inclusion, and remote work, and have been recognized as a top place to work and one of the best startup employers.

iOS Software Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Sep 17, 2024

The Host Calendar team is looking for an iOS Engineer to help create tools for Airbnb hosts. The role involves collaborating with cross-functional partners to design and deliver high-quality products on iOS.

Project Manager

Company: Altisource

Location: USA

Posted Sep 17, 2024

Altisource is a leader in providing services and technology for the mortgage and real estate industries. They are looking for a Project Manager to manage ongoing projects within the Renovations Construction Operations. The job requires experience in project management, client-facing experience, and strong organizational and time management skills.

Sales Enablement GTM Business Partner

Company: Twilio

Location: USA

Posted Sep 17, 2024

Twilio is hiring a Sales Enablement GTM Business Partner to join their team. The role involves customizing and delivering content, contributing to knowledge bases, and providing feedback on enablement programs. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Account Executive - AP Payments Growth

Company: Restaurant365

Location: USA

Posted Sep 17, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and is looking for an Account Executive to sell their AP Payments product to new and existing customers.

Senior Business Intelligence Analyst

Company: Crowell & Moring

Location: USA

Posted Sep 17, 2024

Crowell amp Moring LLP is an international law firm seeking a Senior Business Intelligence Analyst to transform data into insights and drive firm revenue and profitability. The role involves analyzing complex business challenges, designing business intelligence solutions, and collaborating with cross-functional teams.

Account Executive - Install Base

Company: UpKeep

Location: USA

Posted Sep 17, 2024

The job posting is for an Account Executive position at UpKeep, requiring 3+ years of experience in account management or customer success, with a focus on building relationships, growing customer accounts, and meeting revenue quotas.

Senior QA Engineer

Company: Scripta Insights

Location: USA

Posted Sep 18, 2024

Scripta, a venture-backed SaaS health-tech analytics company, is seeking a Senior QA Engineer. The role involves leading the development of a quality management system for development and product operations. The successful candidate will be part of a small, talented team responsible for building and supporting the cloud-based health analytics product suite. Key responsibilities include defining and building an automated QA framework, overseeing CI/CD pipelines, managing releases, and performing manual testing. The ideal candidate should have 6-10 years of professional QA experience in a SaaS product environment, experience with e2e automation, and the ability to problem-solve collaboratively and independently.

Senior Investigator

Company: Twilio

Location: USA

Posted Sep 17, 2024

Twilio is a company that values diversity, equity, and inclusion, and is looking for an Employee Relations Investigations Manager to lead complex investigations and ensure compliance with policies and laws. The role requires strong analytical and communication skills, and experience in employee relations and investigations.

Account Executive - Inside Sales

Company: Edmunds.com

Location: USA

Posted Sep 17, 2024

Edmunds is a company that offers flexibility to work remotely and has a mission to make car buying easier. They have a strong company culture and use cutting-edge technology to achieve their goals. They are looking for a B2B sales pro to join their team and help dealers maximize their program.

Industry Account Executive for National Reconnaissance Office and National Geospatial-Intelligence Agency

Company: Planet

Location: USA

Posted Sep 17, 2024

The National Geospatial Intelligence Agency NGA and National Reconnaissance Office NRO Account Executive will be responsible for account management, sales growth, and customer relationships. The ideal candidate is self-motivated, innovative, and has excellent business acumen.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages