Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP, Product Marketing

Company: Nintex

Location: USA

Posted Sep 17, 2024

Nintex is a company that is transforming the way people work, with a focus on process intelligence and automation. They are committed to fostering a workplace that supports amazing people and values their curiosity, ideas, and enthusiasm. The company is looking for a Vice President of Product Marketing to lead their product positioning, messaging, and sales enablement efforts.

Senior Studies Success Project Manager

Company: PicnicHealth

Location: USA

Posted Sep 17, 2024

PicnicHealth is a company that is revolutionizing the life sciences industry by providing a platform for patients to access their medical records and contribute to advancing research. The company has partnered with top biopharma companies and has raised over $100 million in venture capital. The Senior Studies Success Project Manager role is responsible for leading complex projects and ensuring successful delivery across the platform and service offerings.

General Manager, Lending

Company: Earnest

Location: USA

Posted Sep 17, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help people manage their debt and achieve their financial goals. The company values its employees and offers a range of benefits and perks. The role of General Manager, Lending is to drive growth and own all aspects of the business, requiring strong leadership and management skills.

Senior Corporate Counsel

Company: Terraformation

Location: USA

Posted Sep 17, 2024

The job posting is for a Senior Corporate Counsel position at Terraformation, a company that aims to restore the world's forests to help solve climate change. The role involves advising on structuring funding and financing forest projects, performing legal due diligence, and ensuring compliance with laws and regulations.

Director of Cloud Operations

Company: Nexthink

Location: USA

Posted Sep 17, 2024

Nexthink is a company that provides digital employee experience management software, and they are looking for a Director of Cloud SRE Operations to lead the development and launch of their new digital platform for employees.

Customer Support Associate

Company: Anomaly Squared

Location: USA

Posted Sep 17, 2024

Anomaly Squared is a rapidly growing company that offers a fun and laid-back environment for employees to grow professionally and personally. The company is seeking At-Home Contact Center Specialists to work full-time or part-time, with benefits including remote work, training, and a competitive wage.

Strategic Finance Manager

Company: Life360

Location: USA

Posted Sep 17, 2024

Life360 is a company that aims to keep people close to their loved ones through its mobile app and Tile tracking devices. It has a mission-driven culture and values diversity and inclusivity. The company is looking for a Strategic Finance Manager to lead the International Subscription business finance support and serve as the primary business partner for several groups.

Product Manager, Healthcare AI

Company: Rad AI

Location: USA

Posted Sep 17, 2024

Rad AI is a healthcare AI company that has raised $80+ million to date. They have formed a partnership with Google to collaborate on the future of generative AI and have been recognized as one of the most promising healthcare AI companies. They are seeking a product manager to join their team and drive the development of their flagship product, Rad AI Impressions.

Principal Product Manager, Activation

Company: Apollo.io

Location: USA

Posted Sep 17, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with easy access to verified contact data and tools to engage and convert contacts. The company is seeking a Principal Product Manager Activation to drive user activation and product adoption.

Channel Account Manager, National Enterprise Partner

Company: Keeper Security, Inc.

Location: USA

Posted Sep 17, 2024

Keeper Security is hiring a Channel Account Manager National Enterprise Partner to join their team. The role requires building pipeline and channel revenue with high-performance partners, and the company offers a range of benefits and a fun and professional work environment.

Technical Writer

Company: Red Cell Partners

Location: USA

Posted Sep 17, 2024

Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies. DEFCON AI is a modeling simulation and analysis company providing cutting-edge technology solutions. The Technical Writer role involves creating and maintaining documentation for internal and external audiences.

Senior Accountant

Company: Gemini

Location: USA

Posted Sep 17, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is looking to hire a dynamic accounting senior associate to enhance its monthly close process and support various accounting functions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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