Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP Engineering

Company: Overstory

Location: USA

Posted Sep 13, 2024

Overstory is a company working to solve the climate crisis by providing real-time intelligence about the planet's vegetation. They are looking for a VP Engineering to build and lead a world-class engineering team to help reduce the risk of wildfires and power outages.

Intermediate Site Reliability Engineer - Environment Automation

Company: GitLab

Location: USA

Posted Sep 13, 2024

The role of a Site Reliability Engineer at GitLab involves operating and automating large numbers of GitLab environments, with a focus on automation tasks and operational tasks. The role requires strong programming skills, experience with infrastructure as code technologies, and the ability to reason about large systems.

Senior C++ Software Engineer - Data Engines

Company: Voltron Data

Location: USA

Posted Sep 13, 2024

Voltron Data is a Series A venture-backed startup looking for a Senior C++ Software Engineer to work on their data processing engine, Theseus. The company is committed to building a diverse and inclusive workplace and offers a competitive salary range of $171,000 to $210,000.

Software Support Analyst II

Company: Source Logistics

Location: USA

Posted Sep 13, 2024

Source Logistics offers customized logistics and supply chain solutions in US markets, catering to various industries. They have over 2 million square feet of warehouse space and provide competitive supply chain solutions to help companies expand in the US.

Staff Software Engineer - Booking Orchestration

Company: Airbnb

Location: USA

Posted Sep 13, 2024

The job posting is for a Booking Orchestration Staff Engineer at Airbnb, responsible for leading the development and refinement of major subsystems that power Airbnb bookings. The role requires experience with distributed systems, business workflow systems, and technical leadership.

Human Capital Management Consultant

Company: Riveron

Location: USA

Posted Sep 13, 2024

The job posting is for a Human Capital Management Consultant position at Riveron, a business advisory firm. The role involves advising clients on HCM processes, implementing leading enterprise HCM technologies, and leading HCM transformation projects. The expected pay range is $120,000 to $210,000 per year.

Technical Support Agent

Company: Riverside Insights

Location: USA

Posted Sep 13, 2024

Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030. The company is looking for a customer support representative to provide best-in-class support to its customers. The role requires strong problem-solving and communication skills, as well as the ability to work collaboratively with internal support teams.

Senior Web Analyst

Company: Lastpass

Location: USA

Posted Sep 13, 2024

LastPass is seeking a Senior Web Analyst to help optimize website performance and conversion funnels. The role involves working with various teams to enhance customer journeys and experiences. The company offers a competitive compensation package, flexible paid time off policies, and a remote-first culture.

Product Manager - Cybersecurity Hardware Products

Company: Flexxon

Location: USA

Posted Sep 13, 2024

Flexxon is a leading brand in the industrial NAND flash storage and memory devices market, offering top-notch memory solutions with a focus on data security. The company is looking for a product manager to lead the development of new products and features, with a strong emphasis on innovation, creativity, and inclusivity.

Sales Operations Manager

Company: Photon Marine

Location: USA

Posted Sep 13, 2024

Photon Marine is a company that develops electric marine propulsion systems and fleet management software. They are seeking a Sales Operations Manager to join their team and help drive the adoption of clean technologies in marine applications.

Senior GIS Business Analyst

Company: Dynamo Technologies

Location: USA

Posted Sep 13, 2024

Dynamo Technologies LLC is seeking a Senior GIS Business Analyst to develop an Enterprise Land Management System for the US Forest Service. The job requires strong communication skills, experience in agile environments, and proficiency in Microsoft Office Suite.

Director - Associate General Counsel, Product & Privacy

Company: Sprout Social

Location: USA

Posted Sep 13, 2024

Sprout Social is looking for a highly motivated and collaborative attorney to join their growing Legal team. The role involves driving development and execution of legal strategies, managing complex privacy negotiations, and developing resources and tools for the company.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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