Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Consulting Account Executive

Company: Hakkoda

Location: USA

Posted Sep 13, 2024

Hakkōda is a modern data consultancy that empowers data-driven organizations to realize the full value of the Snowflake Data Cloud. They are looking for curious and creative individuals who want to be part of a fast-paced dynamic environment where everyone's input and efforts are valued.

Lead Full-Stack Engineer

Company: Mantl

Location: USA

Posted Sep 13, 2024

MANTL is a fast-growing remote FinTech SaaS company looking for a Lead FullStack Engineer to build core experiences for bank administrators and customers. The company offers competitive compensation, unlimited PTO, and a fun team culture.

Enablement Consultant

Company: Cision

Location: USA

Posted Sep 13, 2024

The Enablement Consultant role involves providing virtual training on Cision processes, products, and features. The role requires strong communication, problem-solving, and collaboration skills, as well as adaptability and professionalism. The key performance indicators include CSAT and adoption rate.

Content Marketing Specialist

Company: 7shifts

Location: USA

Posted Sep 13, 2024

7shifts is a team management software platform designed for the restaurant industry. The company is looking for a Content Marketing Specialist to drive brand awareness and organic growth by creating high-quality content. The role involves crafting blog posts, articles, and SEO content, as well as supporting copywriting across multiple channels. The company offers a range of benefits, including equity, competitive health benefits, and a flexible vacation policy.

Sr Account Executive

Company: BeyondTrust

Location: USA

Posted Sep 13, 2024

BeyondTrust is a company that values its employees and customers, offering a culture of flexibility, trust, and continual learning. They are looking for a Sr Account Executive to join their Federal team, selling their cyber security SaaS portfolio to the DOD 4th Estate.

Lead UX Strategist

Company: Minted

Location: USA

Posted Sep 13, 2024

Minted is seeking a Lead UX Strategist to join their multidisciplinary UX team. The role involves leading a UX Strategy pod, creating prototypes, and collaborating with various teams to scope and solve business challenges.

Senior Mobility & Immigration Specialist

Company: HubSpot

Location: USA

Posted Sep 13, 2024

HubSpot is looking for a Sr Mobility amp Immigration Specialist to support global mobility and immigration function. The role involves developing mobility solutions, advising stakeholders, and managing outside counsel. The company offers competitive compensation and benefits.

Platform Manager - Community Support Platform

Company: Airbnb

Location: USA

Posted Sep 13, 2024

Airbnb is looking for a Platform Manager to join their Community Support CS team. The role involves managing products and technology that enable exceptional service experiences for millions of hosts and guests. The team is committed to diversity and inclusion, and the company is committed to providing a disability-inclusive application and interview process.

Sales Engineer - Federal

Company: ScienceLogic

Location: USA

Posted Sep 13, 2024

ScienceLogic is looking for a Sales Engineer to join their established sales organization. The ideal candidate will have significant experience working with Civilian or DOD cabinet level agencies. The role involves impressing customers and prospects, providing Proof of Value, and documenting why ScienceLogic is different from the competition.

Technical Support Engineer I - Productivity

Company: Pax8

Location: USA

Posted Sep 13, 2024

The Tech Support Engineer I is responsible for providing technical support and escalation assistance on Microsoft 365 services and other supported vendors to our partners. The role requires strong problem-solving skills, excellent communication, and the ability to learn new technologies quickly.

Customer Support Enablement Specialist

Company: Fieldnation

Location: USA

Posted Sep 13, 2024

Field Nation is looking for a Customer Support staff to help train and develop a high-performing team. The role involves ensuring internal customer support teams have the necessary tools to execute simple and effective processes, and collaborating with the VP of Customer Support and Resolution to refine internal processes. The company offers a flexible and collaborative work environment, unlimited paid time off, and competitive benefits.

Director - Sales Excellence

Company: Icertis

Location: USA

Posted Sep 13, 2024

Icertis is a company that provides contract intelligence platform, and they are looking for a Director of Sales Excellence to join their team. The role involves driving sales initiatives, collaborating with teams, developing sales tools, and analyzing and improving sales performance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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