Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Manager - Pricing & Packaging

Company: Webflow

Location: USA

Posted Sep 13, 2024

Webflow is looking for a Senior Manager Packaging and Pricing to help scale their business. The role involves driving packaging and pricing recommendations, performing data analysis, and partnering with cross-functional teams. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Director - Professional Services

Company: TTEC Digital

Location: USA

Posted Sep 13, 2024

The job posting is for a Director of Professional Services at TTEC Digital, responsible for managing projects and teams on complex Contact Center applications. The role requires excellent customer-facing presentation skills, experience with NICE CXone software, and ability to communicate technical information to non-technical stakeholders.

Filing Support Representative

Company: COMPLY

Location: USA

Posted Sep 13, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Filing Support Representative to join their team and provide exceptional customer support.

Senior Marketing Manager

Company: Gametime United

Location: USA

Posted Sep 13, 2024

The text describes Gametime, a company that helps people discover and access live experiences. The company is looking for a Manager, Sr. Manager Mobile Marketing to oversee mobile marketing campaigns and drive scale across channels.

R&D Software Engineer

Company: Mechanical Orchard

Location: USA

Posted Sep 13, 2024

Mechanical Orchard is a company that specializes in safely rewriting complex business applications to make them adaptable to market challenges and opportunities. They use a disciplined approach to legacy modernization, starting with a collaborative discovery phase, and then scale up and accelerate the process. They also use generative AI and other technologies to accelerate this journey.

CAL RN 1

Company: Privia Health

Location: USA

Posted Sep 13, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. They are seeking a part-time After Hours Care Manager to join their rapidly growing Population Health team.

Corporate Senior Solution Engineer (Salesforce)

Company: Litify

Location: USA

Posted Sep 13, 2024

Litify is a platform that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. They are seeking an experienced Solution Engineer to support sales efforts and develop custom demonstrations.

Solutions Architect (dbt)

Company: phData

Location: USA

Posted Sep 13, 2024

The job posting is for a Solutions Architect position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves managing multiple projects, building relationships with clients, and guiding them through complex data challenges.

Senior Sales Executive - Banking

Company: QuinStreet

Location: USA

Posted Sep 13, 2024

The job posting is looking for a senior sales executive with experience in the banking sector to join their team. The role involves developing and executing a comprehensive partnerships strategy, managing the sales cycle, and providing exceptional communication and customer service.

Commercial Counsel - Enterprise Alliances

Company: StackAdapt

Location: USA

Posted Sep 13, 2024

StackAdapt is a self-serve advertising platform seeking a senior-level attorney for a Commercial Counsel Enterprise Alliances role. The ideal candidate will have at least 10 years of adtech legal experience and a strong foundation in commercial transactions.

Junior Linux System Administrator

Company: Vultr

Location: USA

Posted Sep 13, 2024

Vultr is a cloud computing company that provides high-performance computing solutions to businesses and developers. They offer a range of services, including cloud compute, cloud GPU, and cloud storage. The company is committed to providing the best price-performance of any cloud computing platform and has a strong focus on customer support.

Onboarding Specialist

Company: Datavant

Location: USA

Posted Sep 13, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. The company is looking for an Onboarding Specialist to lead the day-to-day management of salaried onboarding, ensuring a seamless process and embodying the company's culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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