Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

FP&A Systems Manager

Company: Webflow

Location: USA

Posted Sep 14, 2024

Webflow is looking for an experienced FPampA Systems Manager to own the FPampA planning and reporting tool and support critical FPampA processes. The role requires strong understanding of accounting and FPampA concepts, excellent communication skills, and experience with software such as NetSuite Adaptive Anaplan Workday Procurement and other ERP systems.

Salesforce Administrator

Company: Versapay

Location: USA

Posted Sep 13, 2024

The job posting is for a Salesforce Administrator position at Versapay, a company that simplifies the invoicing process for growing businesses. The role involves managing technical debt, implementing best practices, and optimizing the Salesforce platform. The company values a deep understanding of the Salesforce platform and a strong commitment to continuous learning.

Project Manager, Federal Contract

Company: Supportkind

Location: USA

Posted Sep 13, 2024

KIND is a global leader in protecting unaccompanied and separated children. They aim to provide high-quality legal representation to these children and are seeking a Project Manager Federal Contract to support their efforts.

Senior Consultant - Senior Appian Developer

Company: Dynamo Technologies

Location: USA

Posted Sep 14, 2024

The job description is for a Senior Appian Developer position at Dynamo Technologies, a full lifecycle digital transformation company. The job requires experience in Appian project delivery, agile development, and integrating Appian with third-party systems. The company offers a competitive salary range of $130k-$150k and is an equal opportunity employer.

Senior Director, Reals

Company: SalesLoft

Location: USA

Posted Sep 13, 2024

Salesloft is seeking a Senior Director of Global Customer Renewals to lead the current renewals team, develop and execute revenue strategies, and shape processes to ensure customer success. The ideal candidate will have 10+ years of renewals, account management, and sales experience, with a proven track record of exceeding revenue targets.

Content Marketer

Company: Plan Left

Location: USA

Posted Sep 14, 2024

The job description is for a Content Marketer who will be responsible for developing content strategies, growing an online community, and tracking its growth. The ideal candidate should have extensive digital experience, a solid understanding of StoryBrand framework, and strong interpersonal and proactive problem-solving skills.

Cloud Infrastructure Engineer

Company: Physicians Insurance

Location: USA

Posted Sep 13, 2024

Physicians Insurance A Mutual Company is dedicated to protecting and supporting its members. The company is looking for a Cloud Infrastructure Engineer to drive its transition to an Azure-based infrastructure. The position requires experience with Azure cloud-based systems, core IT infrastructure, and information security systems.

Office Manager and Senior Executive Assistant

Company: Khan Academy

Location: USA

Posted Sep 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide.

Enterprise Customer Success Manager

Company: Indico

Location: USA

Posted Sep 14, 2024

Indico Data is looking for a Customer Success Manager to maintain and grow existing business within the Indico Customer portfolio. The ideal candidate will be able to adapt quickly, think critically, and advocate for customers.

Technical Support Engineer

Company: Mitratech

Location: USA

Posted Sep 13, 2024

Mitratech is a global technology partner for corporate legal and compliance teams, offering a range of products and services. The company is committed to diversity and equity, and offers a range of benefits and perks to its employees.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Sep 14, 2024

The job description is for a Growth Specialist Account Executive on the direct sales team. The role involves identifying and closing new business opportunities, prospecting, qualifying leads, and managing a pipeline. The company offers competitive cash compensation, benefits, and perks.

Principal Product Manager - Activation

Company: Apollo.io

Location: USA

Posted Sep 14, 2024

Apolloio is seeking a Principal Product Manager Activation to drive user activation and product adoption. The role involves defining and implementing activation strategies, leveraging data to optimize user experiences, and collaborating with cross-functional teams.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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