Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Engineer

Company: Acceldata

Location: USA

Posted Sep 14, 2024

Acceldata is a company that provides Enterprise Data Observability solutions, and they are seeking a Sales Engineer to join their team. The job requires experience in SaaS sales engineering, knowledge of data observability, and strong communication skills.

Senior Product Manager - Network Automation and Compliance

Company: ScienceLogic

Location: USA

Posted Sep 14, 2024

The company ScienceLogic is looking for a product manager to join their team. The job involves empowering product teams to solve hard problems and delivering solutions to market. The company offers a remote-first culture, comprehensive benefits, and opportunities for growth and development.

Software Engineer - Design Tools

Company: Figma

Location: USA

Posted Sep 14, 2024

Figma is a highly collaborative organization that values communication, craftsmanship, and impact. The company is looking for a full-stack developer to build new features in a real-time multiplayer system, accelerate the creative process, and solve for performance and memory optimizations.

Payroll Support Specialist

Company: Check

Location: USA

Posted Sep 14, 2024

The Payroll Support Specialist role at Check involves providing exceptional service to partners and customers, leveraging deep payroll and tax knowledge to navigate complex scenarios, and building strong relationships to establish trust and drive partner-customer retention.

Engineering Manager - Security (Blue Team)

Company: Olo

Location: USA

Posted Sep 14, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized and profitable guest experiences. The company is looking for an Engineering Manager to lead the Blue Security Team and manage the security defenses of its systems.

Project Manager - Railroad Bridge

Company: Olsson

Location: USA

Posted Sep 14, 2024

Olsson is a team-based engineering and design firm that improves communities. They are looking for a Project Manager to support their Railroad Bridge team. The ideal candidate will have experience working with CSX and CPKC, and will be responsible for managing complex projects and ensuring quality execution.

Professional Services Solutions Director

Company: Snowflake

Location: USA

Posted Sep 14, 2024

The job description is for a Solutions Director role in Snowflake's Professional Services Team. The role involves accelerating customer adoption, driving customer business objectives, and developing service offerings. The ideal candidate should have a strong analytical background, excellent communication skills, and experience in senior leadership roles.

Product Development Manager

Company: Trafilea

Location: USA

Posted Sep 14, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. The company fosters a culture of collaboration, innovation, and continuous learning, and is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Director - Managed Detection & Response

Company: Coalition, Inc.

Location: USA

Posted Sep 14, 2024

The job posting is for a Director of Managed Detection and Response, requiring a leader with experience in cybersecurity, team management, and client relationships. The role involves developing and executing a global strategy for MDR services, overseeing daily operations, and collaborating with stakeholders.

Strategic Industry Solutions Consultant

Company: Creatio

Location: USA

Posted Sep 14, 2024

The Strategic Industry Solutions Consultant is responsible for driving consulting services focused on Value Consulting for Banks and Credit Unions. The role requires strong leadership, exceptional communication skills, and a deep understanding of sales processes and methodologies.

RCM Billing Lead

Company: Grow Therapy

Location: USA

Posted Sep 14, 2024

The job posting is looking for a Billing Lead to help scale the claim submission vertical of Grow Therapy. The responsibilities include implementing and maintaining billing processes, identifying trends and issues, and collaborating with partnering teams. The ideal candidate has experience working with health insurance, strong communication skills, and a bias for action.

Product Analyst

Company: PosiGen

Location: USA

Posted Sep 14, 2024

The Product Team at PosiGen is responsible for driving the effectiveness and profitability of how they deliver their core financial asset and services products to customers. The Product Analyst Role will drive business intelligence critical to optimizing the existing and future delivery mechanisms for PosiGen's core Product pillars.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages