Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Claims Counsel

Company: Coalition, Inc.

Location: USA

Posted Sep 11, 2024

The job posting is for an experienced attorney to join the cyber claims team at Coalition, providing client service, handling complex claims, and collaborating with vendors. The role requires a Juris Doctor degree, 1+ years of experience, and excellent communication and interpersonal skills.

Account Executive

Company: Kontakt

Location: USA

Posted Sep 12, 2024

Kontaktio offers an advanced care delivery operations platform that leverages intelligent data analysis to provide actionable insights and AI-driven recommendations. The company has experienced exceptional growth, with a team expansion and quadrupled annual recurring revenue. Kontaktio is seeking a skilled Account Executive to help accelerate its growth.

Accountant Business Advisor

Company: Kaizen CPAs + Advisors

Location: USA

Posted Sep 11, 2024

Kaizen CPAs + Advisors is a family-owned business that provides forward-thinking advice, preparation, and planning to help businesses grow and thrive. They offer a range of services including tax compliance, financial analysis, and financial planning, and are looking for a talented accountant with a flair for business strategy to join their team.

Lead UX Designer (Web)

Company: G-P

Location: USA

Posted Sep 11, 2024

The company GP is looking for a Lead UX Designer to shape the visual identity of their brand and deliver an experience that optimizes for customer acquisition and conversion. The role requires a strong portfolio, leadership experience, and knowledge of HTML, CSS, and JavaScript.

Remote Backend Engineer (Part-Time)

Company: Contra

Location: USA

Posted Sep 12, 2024

Contra is seeking a skilled Remote Backend Engineer to join their team on a part-time basis. The ideal candidate will have strong proficiency in TypeScript and JavaScript, and an in-depth understanding of React and React Native.

Senior HRIS and Compensation Manager

Company: Higherlogic

Location: USA

Posted Sep 12, 2024

Higher Logic is seeking a Human Resource Information System (HRIS) and Compensation Manager to lead HR information management processes, services, and systems. The ideal candidate will have experience managing a large HRIS system and compensation management, with a strong analytical skillset and ability to drive solutions.

Marketing Designer

Company: Getty Images

Location: USA

Posted Sep 11, 2024

The job description is for a Marketing Designer position at Getty Images, a leading visual content creator. The role involves creating impactful product landing pages, digital ads, and videos to highlight Getty Images and iStock product offerings. The ideal candidate should have a strong portfolio, excellent design skills, and experience with Figma and Adobe Creative Suite.

Statistical Programming - Therapeutic Area Standards and Leader -Oncology

Company: ClinChoice

Location: USA

Posted Sep 12, 2024

The job posting is for a Statistical Programming TA Standards and Leader Oncology role at ClinChoice, a global full-service CRO. The role involves leading standards governance activities, developing new standards, and participating in cross-TA standards development activities. The ideal candidate should have a strong understanding of technical and regulatory requirements, enjoy multitasking and collaborating with others, and have experience with problem-solving and conflict resolution.

Principal Tech Support Engineer

Company: insightsoftware

Location: USA

Posted Sep 11, 2024

The job description is for a Principal TECH Support Engineer at insightsoftware, a global provider of reporting analytics and performance management solutions. The role involves providing advanced technical and application support to end users, analyzing data, and troubleshooting issues. The company values its employees and is committed to equal employment opportunity.

Senior Staff Machine Learning Engineer - Relevance

Company: Airbnb

Location: USA

Posted Sep 11, 2024

The job posting is for a Machine Learning Engineer position at Airbnb, responsible for building and improving cutting-edge models for search and personalization. The role requires strong programming skills, experience with ML tools and infrastructure, and a strong understanding of data engineering and software development.

FedRAMP Specialist

Company: Incode Technologies

Location: USA

Posted Sep 11, 2024

The FedRAMP Specialist is responsible for managing and maintaining the FedRAMP compliance program within the organization. The role ensures that all cloud-based services meet the security requirements set forth by FedRAMP and other regulatory standards.

Engineering Manager - Payments (Risk Agent Experience)

Company: Airbnb

Location: USA

Posted Sep 11, 2024

The text describes the Risk Agent Experience team at Airbnb, which builds tools to mitigate payment risks. The team is responsible for overseeing the development and implementation of these tools, and the role requires collaboration with cross-functional teams and stakeholders. The text also highlights the importance of diversity and belonging in the workplace.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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