Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Client Partner

Company: Zaelab

Location: USA

Posted Sep 11, 2024

The job posting is for a senior sales executive at Zaelab, a digital advisory practice. The role involves client acquisition, sales strategy development, relationship management, and cross-functional collaboration. The ideal candidate has 10+ years of high-performance sales experience, strategic insight, analytical precision, and a relentless drive.

OFSAA DIH Tech Lead

Company: Cognizant

Location: USA

Posted Sep 11, 2024

Cognizant Technology Solutions is looking for an OFSAA DIH Tech Lead to join their team of IT professionals. The role involves designing, developing, and implementing solutions using OFSAA DIH to meet business requirements. The company offers a competitive salary, benefits, and a discretionary annual incentive program.

Principal Architect

Company: Cognizant

Location: USA

Posted Sep 11, 2024

Cognizant is a global community that values inclusivity and innovation, offering a rewarding career with opportunities to work on cutting-edge projects. The company is looking for a Principal Architect to join its dynamic team, providing architecture oversight and technical support for large programs.

Customer Service Representative

Company: Fortune Brands

Location: USA

Posted Sep 11, 2024

Fortune Brands Innovations Inc is a company that focuses on creating smarter, safer, and more beautiful homes. They offer a competitive starting rate of $17/hour and benefits from day one. The company is 100% remote and provides all necessary equipment for success.

Technical Support Engineer

Company: Anrok

Location: USA

Posted Sep 11, 2024

Anrok is a pioneering company that offers a cutting-edge platform for managing sales tax and VAT. The company is looking for a Technical Support Engineer to join their team, who will be responsible for understanding and resolving complex technical issues. The role requires strong technical aptitude, excellent communication skills, and the ability to collaborate with various teams.

Senior Lifecycle Marketing Manager

Company: Flex

Location: USA

Posted Sep 11, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are seeking a Senior Lifecycle Marketing Manager to lead the development and execution of their new leads platform.

RN Acute Care

Company: UCHealth

Location: USA

Posted Sep 11, 2024

UCHealth is a dynamic team that improves lives through learning, healing, and discovery. They offer a competitive total rewards package, including a five-year incentive bonus, and invest in their workforce. The organization values diversity and is committed to making all employment decisions based on valid requirements.

Call Center Customer Service Representative

Company: Conduent State Healthcare, LLC

Location: USA

Posted Sep 11, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Customer Support Specialist

Company: Creatunity LLC

Location: USA

Posted Sep 11, 2024

Creatunity LLC is seeking a Customer Support Specialist to join their dynamic team. The role involves responding to customer inquiries, troubleshooting technical issues, and maintaining accurate records. The company offers various benefits, including a quarterly performance bonus, health insurance reimbursement, and 15 days of paid time off.

Oracle Cloud Supply Chain Functional Architect

Company: Cognizant

Location: USA

Posted Sep 11, 2024

Cognizant Technology Solutions is looking for an Oracle Cloud Supply Chain Functional Architect to join their team. The role involves managing implementations of Oracle Cloud applications and requires extensive experience working with clients in all major markets.

UI Architect

Company: CGI Group, Inc.

Location: USA

Posted Sep 11, 2024

CGI Federal is hiring a Director of UI Architecture to work on large-scale system modernization efforts. The ideal candidate will have experience in software architecture and development of enterprise solutions, and will work closely with product managers, engineering teams, and architecture stakeholders.

Senior Product Analyst

Company: Angi

Location: USA

Posted Sep 11, 2024

Angi is a company that is transforming the home services industry by creating a platform for homeowners and service professionals to find and book jobs. They have a mission to become the go-to platform for all home-related services and are looking for a Senior Product Analyst to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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