Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Associate Partner Manager

Company: Signifyd

Location: USA

Posted Sep 11, 2024

Signifyd is seeking a Partner Associate to join their Partnerships team, responsible for developing and building relationships with emerging partners in the ecommerce agency and technology space. The role requires strong relationship building skills, ability to work independently, and experience in the ecommerce space.

Enterprise Sales Engineering - Majors Accounts

Company: Datadog

Location: USA

Posted Sep 11, 2024

Datadog is looking for an Enterprise Sales Engineer to provide technical expertise to customers and partners. The role requires strong communication skills, technical knowledge, and ability to travel. The company values its employees and offers a range of benefits and growth opportunities.

Senior Accountant

Company: Stord13

Location: USA

Posted Sep 11, 2024

Stord is a leading commerce enablement provider that offers fulfillment services and technology to help brands sell more, save money, and reduce headaches. The company is headquartered in Atlanta and has facilities across the US, Canada, and Europe. Stord is seeking a Senior Accountant to join their team, responsible for accounting processes, including monthly close, and spearheading new initiatives and process improvements.

Technical Project Manager - Measurement

Company: Innovid

Location: USA

Posted Sep 11, 2024

The job posting is for a Technical Project Manager Measurement role at InnovidXP, responsible for client support, team collaboration, and solution-oriented ideas. The role requires technical presales experience, knowledge of AdTech, and strong communication skills.

Sr. Product Manager - Experimentation

Company: Pinterest

Location: USA

Posted Sep 11, 2024

The company is looking for a Product Manager to lead the vision on evolving their experimentation tooling and drive their culture of experimentation. The role requires a highly technical individual with industry postgraduate experience in a deeply technical and analytical space.

Senior Engineering Manager

Company: HubSpot

Location: USA

Posted Sep 11, 2024

The HubSpot Infrastructure Security team is looking for experienced engineering leaders to build and scale secure systems. The ideal candidate has a passion for building reliable systems, solving technical problems, and leading teams.

Senior/Staff Sales Engineer

Company: Grow Therapy

Location: USA

Posted Sep 11, 2024

The job posting is looking for a Senior or Staff SalesSolutions Engineer to work with health plans and health systems. The role involves running demonstrations and scoping calls, being a trusted advisor, and working closely with the business development and product teams.

Account Executive - Spokeo for Business

Company: Spokeo

Location: USA

Posted Sep 11, 2024

Spokeo is a people search engine that helps users reconnect with friends and family, and also provides data for business professionals. The company is looking for an Account Executive to join their Spokeo for Business team.

Principal Product Manager - Sales Engagement

Company: Apollo.io

Location: USA

Posted Sep 11, 2024

The text describes a vision for a sales engagement platform that anticipates the challenges of tomorrow. It outlines the role of a Principal Product Manager, who will own the vision, strategy, and roadmap to build a best-in-class engagement product.

Senior Manager - Business Technology

Company: Webflow

Location: USA

Posted Sep 11, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Senior Manager Business Technology to lead its Business Technology team, which contributes significantly to its overall success.

Staff Machine Learning Engineer - Relevance Research

Company: Airbnb

Location: USA

Posted Sep 11, 2024

The text describes the Airbnb Relevance Intelligence Platform, a personalization and intelligence platform that provides support to guests and hosts. It also mentions the role of a senior technical individual contributor, who will lead the architecture and design of the platform and work on solving technical challenges.

Director - DOOH & Emerging Channels

Company: StackAdapt

Location: USA

Posted Sep 11, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Sr Director of Publisher Partnerships and are looking for a candidate with experience in sales, business development, and account management. The company offers a range of benefits, including a competitive salary, RRSP matching, and access to a comprehensive mental health care platform.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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