Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Revenue Accountant

Company: Calabrio

Location: USA

Posted Sep 12, 2024

Calabrio is a company that values innovation, diversity, and inclusion. They offer a range of benefits and opportunities for career development, and are recognized as a top workplace and employer.

Support Engineer

Company: Grafana Labs

Location: USA

Posted Sep 12, 2024

The job posting is for a Support Engineer role at Grafana Labs, requiring 3+ years of experience in a similar role, with a focus on troubleshooting and customer support. The role involves working with customers to resolve issues, providing training and onboarding, and contributing to internal knowledge sharing.

Business Intelligence Intern

Company: Kcf Technologies

Location: USA

Posted Sep 12, 2024

KCF Technologies is a company that offers a range of benefits, including medical, dental, and vision insurance, as well as a flexible work model and opportunities for professional development. The company is seeking a Business Intelligence Intern to join its team and assist with data analysis and visualization.

Junior Accounting Manager

Company: Kaizen CPAs + Advisors

Location: USA

Posted Sep 12, 2024

Kaizen CPAs + Advisors is a service-oriented licensed CPA firm that provides smart advice, business management counsel, and information technology to help businesses grow and succeed. The company is looking for a Junior Accounting Manager to join their dynamic team, focusing on financial responsibilities, client, engagement and collaboration.

Senior Project Manager - InsuranceNow

Company: Guidewire

Location: USA

Posted Sep 12, 2024

Guidewire is a software company that provides a platform for PampC insurers to engage, innovate, and grow efficiently. They are looking for a Senior Project Manager to work directly with customers during the implementation of InsuranceNow.

Principal, Development Engineer

Company: Constellation Energy

Location: USA

Posted Sep 12, 2024

Constellation is a company that produces clean carbon-free energy and is looking for a leader to develop energy conservation projects. The job requires a bachelor's degree in engineering or a related field and a minimum of 8 years of experience in the evaluation and development of energy conservation projects.

Network Engineer

Company: Cencora

Location: USA

Posted Sep 12, 2024

Cencora is a leading global pharmaceutical solutions organization that offers a competitive annual bonus, life insurance, and a best-in-class health insurance package. The company is experiencing rapid growth and has many diverse and exciting roles available.

Remote Customer Support Specialists Needed $25 - $50 / hour

Company: Phonezilo

Location: USA

Posted Sep 13, 2024

The job posting is seeking a motivated and experienced Remote Customer Support Specialist to join their team. The primary responsibility is to connect with leads and customers over the phone, ensuring their questions are answered and guiding them through their processes.

Senior Sales Executive

Company: Marriott

Location: USA

Posted Sep 12, 2024

The job posting is for a Sales and Marketing Manager position at Sheraton Hotels and Resorts. The job involves managing sales activities, building relationships with customers, and implementing the brand's service strategy. The job requires a high school diploma or equivalent, 4 years of experience in sales and marketing, and a strong understanding of the hotel industry.

Customer Service Representative

Company: Concentrix

Location: USA

Posted Sep 12, 2024

The job posting is for a Customer Service Representative position that requires fluency in French and English. The job involves providing customer support, resolving technical issues, and promoting products and services. The company offers a range of benefits, including career growth opportunities, training, and a comprehensive employee assistance program.

Software Engineer (L5) Content Engineering

Company: Netflix

Location: USA

Posted Sep 13, 2024

The job posting is for a Content Engineering position at Netflix, requiring experience in building and operating distributed systems, with a focus on innovation, scalability, and entertainment.

Director of Business Development

Company: Prompt

Location: USA

Posted Sep 12, 2024

The job description is for a Director of Business Development, responsible for driving growth strategy, leading a team, and fostering partnerships. The role requires a seasoned leader with exceptional people skills and a passion for building sustainable growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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