Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Rev Ops, Senior Manager

Company: Netlify

Location: USA

Posted Sep 12, 2024

The job posting is for a Revenue Operations team member at Netlify, a company that aims to build a better web by making it easier to build, deploy, and scale web applications. The team member will work closely with the sales teams to create and own sales performance metrics and reporting tools, and will also develop and implement sales territories based on data and GTM strategy.

SaaS Subscription Billing and Revenue Specialist

Company: MoxiWorks

Location: USA

Posted Sep 12, 2024

MoxiWorks is hiring a Billing and Revenue Specialist to join their accounting team. The role involves managing customer invoicing, collections, and subscription management. The company values smart, driven, and humble professionals who thrive in a dynamic and collaborative environment.

Senior Marketing Manager

Company: MagicLinks

Location: USA

Posted Sep 12, 2024

MagicLinks is a company that believes in the power of social video and is committed to being a force for good. They are looking for a Senior Marketing Manager to support their marketing initiatives and drive impact. The company offers a range of benefits and is committed to diversity, equity, and inclusion.

Senior Software Engineer, Substack Enterprise

Company: Substack

Location: USA

Posted Sep 12, 2024

Substack is looking for a software engineer to join their team. The role involves developing the core product, growing and developing engineering best practices, and contributing to the whole product process. The company offers a competitive salary, equity, and exceptional benefits.

Digital Insurance Agent

Company: Insurify

Location: USA

Posted Sep 12, 2024

Insurify is a fast-growing fintech startup that is changing the way people compare and buy insurance. The company is looking for talented individuals to join their team and contribute to their success.

Technical Support Engineer

Company: Venafi

Location: USA

Posted Sep 12, 2024

Venafi is looking for a Technical Support Engineer to join their team. The ideal candidate will have experience in troubleshooting and supporting enterprise-level systems, as well as knowledge of public key infrastructure, cryptography, and identity and authentication technologies. The company offers a competitive benefits package and a collaborative work environment.

Customer Service Consultant

Company: CarMax

Location: USA

Posted Sep 12, 2024

CarMax is seeking a Customer Experience Consultant to provide an iconic customer experience. The role involves connecting with customers, guiding them through the car buying journey, and ensuring a seamless transition from online to instore purchasing. The company offers an hourly rate and performance-based sales incentive.

Health Information Management Coder Lead

Company: Christus Health

Location: USA

Posted Sep 12, 2024

CHRISTUS Health System is offering a remote HIM Coder Lead position. The candidate must reside in specific states and have experience in inpatient and outpatient coding. The role involves mentoring, training, and ensuring accurate coding practices.

People Partner

Company: The Athletic

Location: USA

Posted Sep 12, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are hiring a People Business Partner to help scale the business through new and exciting People initiatives.

Enterprise Account Executive

Company: Apollo

Location: USA

Posted Sep 12, 2024

Apollo is a technology company that provides GraphQL APIs to large enterprises. They are looking for a sales team member to map and build territories, and utilize the existing customer base. The job requires experience in closing enterprise SaaS deals, managing enterprise customers, and selling new technology to visionary leaders.

PowerApps Developer

Company: General Dynamics Information Technology

Location: USA

Posted Sep 12, 2024

The job description is for a PowerApps Developer position at GDIT, a global technology and professional services company. The job requires 5+ years of experience in developing canvas and model-driven PowerApps, and the ability to multitask and work in an Agile environment. The company offers a range of benefits, including a full-flex work week, comprehensive health and wellness packages, and professional growth opportunities.

Community and Customer Success Manager, Education

Company: Splice

Location: USA

Posted Sep 12, 2024

Splice is a creative platform for music producers, offering a massive catalog of licensed samples, powerful AI, and affordable plugins and DAWs. The company values collaboration, accountability, and unity, and is seeking a Community and Customer Success Manager to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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