Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Fullstack Engineer II, Product

Company: Khan Academy

Location: USA

Posted Sep 11, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role of the Senior Software Engineer is to build and maintain scalable backend services and complex stateful frontend user interfaces, and to contribute to the development of the company's mission.

Customer Service Representative (Healthcare)

Company: Sagility

Location: USA

Posted Sep 11, 2024

Sagility is a global leader in business process management dedicated to optimizing the member and patient experience. The company has immediate openings for Remote Customer Service Representatives in its Call Center.

IT Security & Support Analyst

Company: Mercury

Location: USA

Posted Sep 11, 2024

Mercury is looking for an IT Security and Support Analyst to join their team. The ideal candidate will be responsible for providing support for all things IT and Security to employees, implementing an asset management program, and deploying and maintaining various security tools on all endpoints.

Fire Detection Technical Product Support Specialist

Company: Johnson Controls International

Location: USA

Posted Sep 11, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering competitive salary, comprehensive benefits, and opportunities for growth and development. The company is looking for a level 1 fire detection technical support to join their team.

Systems Engineering Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 11, 2024

GDIT is seeking a highly motivated individual to join their growing team to develop support and modernize mission-critical applications for the Department of Homeland Security. The successful candidate will help provide support to project teams in configuring and baselining software using automated tools.

Member of Relationship Management

Company: anchorage

Location: USA

Posted Sep 11, 2024

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, and settlement. The company is funded by leading institutions and has offices in several locations.

HR Consultant

Company: Newfront

Location: USA

Posted Sep 11, 2024

Newfront is building a modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of happiness and productivity.

QA Engineer

Company: Fountain

Location: USA

Posted Sep 11, 2024

Fountain is a leading enterprise solution for frontline workforce management, providing a seamless applicant experience and helping companies like Stitch Fix and GoPuff to hire and manage their frontline talent. The company is seeking a Quality Engineer to join its Worker Experience team, responsible for ensuring the functionality and quality of its products.

Principal Java Systems Engineer

Company: Rackspace

Location: USA

Posted Sep 11, 2024

Rackspace Technology is seeking a highly skilled Principal Java Systems Engineer to join their dynamic team. The ideal candidate will have a strong background in information retrieval processing and ranking with a solid understanding of public cloud technologies, especially GCP. The role involves working in a remote environment, requiring excellent communication skills and the ability to solve complex problems independently and creatively.

Sr. Manager - CRM & Lifecycle Marketing

Company: Gametime United

Location: USA

Posted Sep 11, 2024

Gametime is looking for a talented CRM leader to scale customer engagement and retention marketing efforts. The company is committed to creating an inclusive environment and offers flexible PTO, equity, and other benefits.

Customer Service Representative

Company: Concentrix

Location: USA

Posted Sep 11, 2024

The job posting is for a remote Customer Service Representative position at Concentrix, a global organization that values diversity, inclusivity, and employee growth. The role provides opportunities for career development, personal growth, and work-life balance.

Medical Writer

Company: OPEN Health

Location: USA

Posted Sep 11, 2024

OPEN Health is a global organization that offers a comprehensive benefits program, ongoing training and development opportunities, and a diverse and inclusive culture. The company is committed to supporting its employees and their families, and is looking for talented individuals to join its team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages