Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Manager

Company: Nava

Location: USA

Posted Sep 11, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They are looking for a Product Manager to drive their vision forward, focusing on populations that are the least protected.

Director - Demand Generation

Company: Webflow

Location: USA

Posted Sep 11, 2024

Webflow is seeking a Director of Demand Generation to lead and scale their sales-led B2B growth initiatives. The role involves developing and executing demand generation strategies, building and executing integrated campaigns, and optimizing the marketing funnel to drive conversions.

Bridge Content Experience Coordinator

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Sep 11, 2024

The job posting is looking for a Content Experience Coordinator to generate and manage content for N2owned publications. The role involves creating high-quality and engaging productspecific content, managing deadlines, and building relationships with residents and team members. The company offers a range of benefits, including full health care, paid time off, and financial planning services.

Senior Software Engineer - Grafana Partner Datasources

Company: Grafana Labs

Location: USA

Posted Sep 11, 2024

The job posting is for a Senior Software Engineer position in the Partner Data Sources squad at Grafana Cloud. The team is responsible for developing data sources plugins that provide visual query editors and underlying mechanics to query and transform observability data. The company is looking for teammates with skills in Microsoft Azure, Google Cloud, Golang, and React, and values DevOps principles and domain expertise in software observability.

Security Operations Engineer

Company: COMPLY

Location: USA

Posted Sep 11, 2024

COMPLY is a high-growth organization seeking a highly skilled and detail-oriented Security Operations Engineer with 37 years of experience. The role involves implementing and maintaining security controls to protect the organization's IT systems and infrastructure.

Trust and Safety Analyst

Company: Clipboard Health

Location: USA

Posted Sep 11, 2024

The role of Trust and Safety at Clipboard Health involves ensuring the health of the marketplace and the safety of healthcare facilities and providers. The successful individual will engage with customers, manage communication, and exercise sound judgment to mitigate safety risks and deliver excellent customer experience.

Wed Designer & Developer

Company: Nextech

Location: USA

Posted Sep 11, 2024

The job posting is looking for a Web Designer and Developer to conceptualize, design, and enhance customer-facing websites. The ideal candidate will have a strong understanding of user experience, technical expertise, and excellent communication skills.

Bridge Client Experience Coordinator

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Sep 11, 2024

The Bridge Publications team is looking for a Client Experience Coordinator to support and improve the client experience. The job involves building relationships with clients, managing deadlines, and fostering positive experiences. The company offers a range of benefits, including full health care, paid time off, and financial planning services.

Enterprise Account Executive

Company: Apollo

Location: USA

Posted Sep 11, 2024

Apollo is a technology company that provides GraphQL APIs to large enterprises. They are looking for a sales team member to map and build territories, sell their product to top enterprises, and collaborate with other teams. The job offers a competitive salary range of $140,000 to $150,000 per year, variable compensation, equity, and benefits.

Manager - Data Operations

Company: Nextech

Location: USA

Posted Sep 11, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Manager Data Operations role involves overseeing the data team, ensuring the uptime of applications and data infrastructure, and driving workload optimizations.

Data Scientist II

Company: Fearless

Location: USA

Posted Sep 11, 2024

Fearless Digital is a company that values its employees and provides a positive work environment. They offer a range of benefits, including flexible schedules, family-friendly workplace, and a culture that supports work-life balance. The company also believes in equal opportunity employment and provides a comprehensive compensation package.

Senior Manager, Platform Product Management

Company: Twitch

Location: USA

Posted Sep 11, 2024

Twitch is a live streaming service that values community and is looking for a product manager to lead the Registration and Authentication experience. The role requires experience in product management, user authentication, and data security, and offers a competitive salary and benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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