Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Development Representative

Company: HiHello

Location: USA

Posted Sep 09, 2024

HiHello is a venture-backed company that has created a software platform for digital brand and identity. They are seeking a Sales Development Representative to propel their growth initiatives and are open to US and Canadian applicants only.

Implementation Specialist

Company: Bloomerang

Location: USA

Posted Sep 09, 2024

Bloomerang is a company that provides a world-class experience for nonprofits, with a mission-driven culture and a focus on empowering employees. The company is looking for an Implementation Specialist to join their team, with a competitive salary range of $53,000 to $72,000.

Account Executive - Enterprise Expansion

Company: Snowflake

Location: USA

Posted Sep 09, 2024

The job posting is looking for an experienced Account Executive to manage and expand key accounts, with a focus on strategic growth, customer satisfaction, and innovative solutions. The role requires a deep understanding of Snowflake's product and the ability to build strong relationships with customers.

Manager, FP&A

Company: Doitintl

Location: USA

Posted Sep 09, 2024

DoiT International is looking for a motivated self-starter FPampA business partner to expand their Global Financial Planning and Analysis Strategy and Programs across the business. The ideal candidate will have experience in Financial Planning and Analysis within the high-tech industry in a hyper-growth environment.

Account Manager - Agency

Company: dscout

Location: USA

Posted Sep 09, 2024

Dscout is a company that partners with human-centric organizations to help build products for the right people. They are looking for an Account Manager to lead engagements with agency clients and are offering a competitive compensation package, education stipend, and remote work stipend.

IT Business Analyst, Service Assurance

Company: Brightspeed

Location: USA

Posted Sep 09, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for an IT Business Analyst to join their Service Assurance development team.

Senior Account Executive - Payroll & HR Solutions

Company: Restaurant365

Location: USA

Posted Sep 09, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and is looking for a Senior Account Executive to sell their Workforce Solution and related products.

Senior Systems Engineer, Fault Handling Systems

Company: Latitude Inc

Location: USA

Posted Sep 09, 2024

Latitude AI is an automated driving technology company developing a handsfree eyesoff driver assist system for nextgeneration Ford vehicles. The company is driven by the opportunity to reimagine what it's like to drive and make travel safer, less stressful, and more enjoyable for everyone.

Chief Storyteller

Company: Cookunity

Location: USA

Posted Sep 09, 2024

CookUnity is a marketplace connecting talented chefs with consumers, revolutionizing meal delivery. They bring small-batch restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs.

Senior Portfolio Analyst

Company: Signifyd95

Location: USA

Posted Sep 09, 2024

Signifyd is seeking a Senior Portfolio Analyst to join their team. The role involves tracking and improving key performance metrics, evaluating the impact of strategic initiatives, and performing advanced portfolio analyses. The company offers a range of benefits, including unlimited discretionary time off, 401K match, and stock options.

Account Executive - Public Sector, Federal Financials

Company: Snowflake

Location: USA

Posted Sep 09, 2024

Snowflake is seeking a results-driven Account Executive to expand its presence in the Federal Civilian market. The role involves developing a comprehensive sales strategy, building relationships with key stakeholders, and consistently exceeding sales targets.

DevOps Engineer

Company: 113134

Location: USA

Posted Sep 09, 2024

Backstage is a talent marketplace for the entertainment industry, providing a platform for employers to find and hire the best actors, voiceover artists, and production crew. The company is committed to empowering creative talent and streamlining the content creation process, with a focus on diversity, equity, and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages