Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Client Success Manager

Company: Blackpoint

Location: USA

Posted Sep 09, 2024

Blackpoint Cyber is a leading cybersecurity company seeking a Client Success Manager to work with partners and clients to ensure maximum value from their cybersecurity solutions.

Manager - Customer Onboarding

Company: brightwheel

Location: USA

Posted Sep 08, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Manager of Customer Onboarding to lead their customer onboarding team, with a competitive compensation package and benefits.

Software Engineer (Java)

Company: Nava

Location: USA

Posted Sep 09, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They prioritize diversity and inclusion, offer competitive benefits, and have a flexible work arrangement.

Account Executive - Enterprise

Company: Plaid

Location: USA

Posted Sep 09, 2024

Plaid is a fintech company that aims to unlock financial freedom for everyone. They are looking for a sales team member to help them achieve this vision by generating new enterprise deals and building strong relationships with large companies in North America.

Customer Care Representative

Company: Lennar Homes

Location: USA

Posted Sep 09, 2024

Lennar is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. They offer a comprehensive array of benefits designed to enhance their wellbeing and professional growth.

Product Manager - Gig

Company: Getaround

Location: USA

Posted Sep 09, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. The company aims to provide economic opportunities to local communities and modernize mobility by allowing people to connect multiple forms of efficient transportation.

Strategic Finance Analyst (SQL Required)

Company: Nova Talent

Location: USA

Posted Sep 08, 2024

The job posting is seeking a Strategic Finance Analyst to work with the finance team and wider organization, providing data-driven insights to guide strategic decision-making. The ideal candidate has experience in financial analysis, strong analytical skills, and a passion for leveraging data to drive business impact in the SaaS space.

Senior UX Design Lead

Company: Copilot CRM

Location: USA

Posted Sep 08, 2024

Copilot CRM is seeking a Senior UX Design Lead to join their innovative and forward-thinking company. The ideal candidate will have a proven track record of leading UX design projects and a passion for creating exceptional user experiences.

Sr Partner Marketing Manager - AWS

Company: 1Password

Location: USA

Posted Sep 09, 2024

1Password is a company that provides a password manager service, and they are looking for a Senior Partner Marketing Manager to join their team. The role involves developing and implementing comprehensive partner marketing strategies, crafting solution messaging, and driving demand generation initiatives.

Chat Support Agent (Remote) - Entry Level No Degree Required - 15 - 18 per Hour

Company: NoGigiddy

Location: USA

Posted Sep 09, 2024

NoGigiddy is a premier ondemand staffing app that connects gig workers with flexible job opportunities. The company is seeking enthusiastic and dedicated individuals to join their team as Chat Support Agents, providing topnotch support and ensuring a seamless experience for all.

Senior Software Engineer

Company: Orum

Location: USA

Posted Sep 08, 2024

Orum is a company that accelerates sales teams by empowering salespeople to achieve more. They are looking for a Senior Full Stack Engineer to join their team and build features end-to-end. The company offers a range of benefits, including flexibility to work anywhere in the US, flexible vacation policy, and meaningful stock options.

Solutions Architect - Public Sector

Company: Databricks

Location: USA

Posted Sep 09, 2024

The job description is for a Solutions Architect at Databricks, requiring expertise in cloud platforms, data engineering, data analytics, and machine learning. The role involves working with customers, developing architectures and solutions, and providing technical leadership.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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