Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Software Engineer - Foundation

Company: Apollo

Location: USA

Posted Sep 10, 2024

Apollo is looking for a talented and driven distributed systems engineer to lead their Platform Engineering team. The role involves leading cross-organizational features, mentoring junior team members, and improving developer velocity across the company.

Account Integration Specialist 3 - Project Manager

Company: RR Donnelley

Location: USA

Posted Sep 10, 2024

The job description is for a Project Manager role at RRD, a leading global provider of marketing packaging print and supply chain solutions. The role involves providing daily oversight to a team of Project Managers, managing customer onboarding and campaigns, and ensuring project deliverables are met.

Experienced Software Engineer - Network Platform

Company: Plaid

Location: USA

Posted Sep 10, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a backend engineer to join their Network Platform team, which is responsible for managing and optimizing network traffic and data extraction.

Sales Director - Buyer Development

Company: OpenX

Location: USA

Posted Sep 10, 2024

OpenX is seeking a Sales Director to join their US Buyer Development team. The company is focused on unleashing the full economic potential of digital media companies and is looking for a candidate with a solid understanding of programmatic advertising and experience working at or with major advertising agency holding companies.

Front-End Engineer, Authorization Advisor

Company: AKASA

Location: USA

Posted Sep 10, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong founding team and a growing customer base. They are committed to building an inclusive workplace and have received several awards and recognitions.

Director of Cloud Operations

Company: Pindropsecurity

Location: USA

Posted Sep 10, 2024

Pindrop is a rapidly growing company that is committed to creating a safer digital landscape by fortifying trust and integrity with those they serve. They are looking for a Director of Cloud Operations to help improve the reliability, scalability, and security of their SaaS platform. The company offers a range of benefits, including competitive compensation, unlimited paid time off, and a remote-first culture.

Sr. Software Engineer - Authorization Advisor

Company: AKASA

Location: USA

Posted Sep 10, 2024

AKASA is a healthcare revenue cycle company that provides generative AI solutions. They have raised over $205M in funding and have a strong team with a track record of success. The company is committed to building an inclusive workplace and has been recognized for its innovative approach to healthcare.

Senior Backend Engineer - Grafana Ops, Alerting

Company: Grafana Labs

Location: USA

Posted Sep 10, 2024

The Grafana Alerting squad is looking for a motivated self-starter to join their team. The role involves working on distributed systems, collaborating with the team, and contributing to the opensource culture. The team is remote-first and provides guidance and regular video calls.

Senior Marketing Manager I, Social Media

Company: Instacart

Location: USA

Posted Sep 10, 2024

Instacart is a company that is transforming the grocery industry by providing a service that allows customers to have access to the food they love and more time to enjoy it together. They are looking for a Senior Social Strategist to develop and implement the strategy for their social channels.

Senior Customer Centric Engineer

Company: Okta

Location: USA

Posted Sep 10, 2024

Okta is seeking an experienced Software Engineer to join their CustomerCentric Engineering team. The role requires troubleshooting, debugging, and proposing fixes to complex customer issues. The ideal candidate will have a passion for customer-first culture and experience working in a large-scale production environment.

Head of Analytics

Company: Envisionit

Location: USA

Posted Sep 10, 2024

The job posting is for a Head of Analytics at Envisionit, responsible for building and leading end-to-end solutions delivery. The role requires effective communication, data analysis, and interpersonal skills. The company offers flexibility, growth opportunities, transparency, and commitment to company culture.

Hearing Aid Specialist

Company: Migelino

Location: USA

Posted Sep 10, 2024

Migelino is a Swiss online audiologist that offers medical aids for regular use at fair prices. They are looking for a licensed hearing aid specialist to provide individual customer support and expand their telemedicine platform.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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