Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Software/System Architect

Company: Maveris

Location: USA

Posted Sep 09, 2024

Maveris is a Veteran-owned IT and cybersecurity services company that helps organizations create secure digital solutions. They are committed to serving customers across the Federal Government and private sector, and are currently hiring a Software System Architect to join their team.

Product Manager

Company: Houzz

Location: USA

Posted Sep 09, 2024

Houzz is looking for a Growth-oriented product manager to partner with their Engineering, Design, Sales, and Marketing teams to drive impact on Houzz Pro monetization efforts. The role requires a strong product sense, leadership skills, and experience in driving revenue growth and product development.

Senior Manager - Solutions Engineering, Commercial

Company: Grafana Labs

Location: USA

Posted Sep 09, 2024

The job description is for a Sr Manager of Commercial Solutions Engineering at Grafana Labs. The role involves building and managing a team, overseeing regional GTM execution, and working with various teams to drive customer success and adoption of Grafana products.

Claims Vendor Specialist

Company: Getaround

Location: USA

Posted Sep 09, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. They aim to provide economic opportunities to local communities and modernize mobility by allowing people to connect multiple forms of efficient transportation.

Product Marketing Manager

Company: Red Canary

Location: USA

Posted Sep 09, 2024

The job posting is for a Product Marketing Manager at Red Canary, requiring strong communication skills, analytical mindset, and experience in B2B software product marketing or management consulting. The role involves leading cross-functional initiatives, developing messaging and positioning, and working with external partners.

Scale Customer Success Manager

Company: Coefficient

Location: USA

Posted Sep 09, 2024

Coefficient is a VC-backed SaaS startup that provides a no-code solution to access company data in real-time. They are looking for a Customer Success team member to join their rapidly growing Series A company.

Senior Machine Learning Engineer

Company: Qarik

Location: USA

Posted Sep 09, 2024

Qarik is an IT Solutions company that focuses on Google Cloud Platform. They are looking for an MLOps Engineer to develop and manage pipelines for training, hyperparameter tuning, and monitoring model drift. The company offers a competitive compensation package, remote work options, and a collaborative work environment.

Customer Success Manager

Company: Socket

Location: USA

Posted Sep 10, 2024

Socket is a company that helps developers and security teams to ship faster and spend less time on security busywork. They have a small and talented team and have raised $25M in funding. They are looking for an Enterprise Account Executive to join their sales team.

Senior Product Manager

Company: CoreWeave

Location: USA

Posted Sep 09, 2024

CoreWeave is a leading AI Hyperscaler offering one of the industry's most performant and reliable infrastructure services for building and deploying accelerated computing applications. The company is seeking a Senior Product Manager focused on Billing features and platform to join their team.

Associate II, Fund Administration (Fundraising)

Company: Juniper Square

Location: USA

Posted Sep 09, 2024

Juniper Square is a company that aims to digitize private markets, making them more accessible and efficient. They are seeking an Associate II Fund Administration Fundraising to support their customers during the fundraising process.

VP - Product Marketing

Company: 1Password

Location: USA

Posted Sep 09, 2024

1Password is seeking a passionate and innovative Vice President of Product Marketing to join their team. The role involves leading and expanding product marketing efforts, crafting compelling narratives, and establishing the company as a leader in the Identity and Access Management (IAM) category.

Technical Product Manager

Company: Equipmentsharecom

Location: USA

Posted Sep 09, 2024

EquipmentShare is hiring a Technical Product Manager to support their team. The job requires a strong understanding of product discovery and delivery, and experience in telematics products. The company offers competitive compensation packages, unlimited paid time off, and opportunities for career development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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