Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Communications

Company: Nava

Location: USA

Posted Sep 08, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare. The company is looking for a Director of Communications to develop and implement comprehensive communication strategies to enhance the organization's reputation and increase brand awareness.

Account Executive - Retail CPG

Company: Snowflake

Location: USA

Posted Sep 08, 2024

The role of Account Executive RetailCPG at Snowflake is a senior individual contributor sales role that requires customer obsession, data accessibility, and technical expertise. The ideal candidate will have experience in enterprise sales, presenting skills, and ability to work independently.

Senior Product Designer - Provider Enablement

Company: Grow Therapy

Location: USA

Posted Sep 08, 2024

The job posting is looking for a Product Designer to develop products and experiences for therapy providers and insurance payors. The ideal candidate should have a proven track record in product design, strong communication skills, and a collaborative mindset.

People Partner

Company: The Athletic Media Company

Location: USA

Posted Sep 08, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are hiring a People Business Partner to help scale the business and foster a world-class employee experience.

Client Services Director

Company: Newfront

Location: USA

Posted Sep 08, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and growth.

Product Marketing Manager - Ads Reporting and Insights

Company: Spotify

Location: USA

Posted Sep 08, 2024

Spotify is seeking a Product Marketing Manager to join the Global Monetization Product Marketing team. The role involves shaping the strategy for Spotify's advertising reporting and insights roadmap, driving product and feature development, and leading cross-functional teams.

GTM Enablement Project Manager

Company: HubSpot

Location: USA

Posted Sep 08, 2024

The job posting is for a Project Manager to support the GTM Enablement team at HubSpot. The team supports sales and customer success professionals and is seeking a Project Manager to scale the impact of their global programs. The job responsibilities include developing project plans, executing deliverables, and reporting on project progress.

Indirect Tax Manager

Company: Telnyx

Location: USA

Posted Sep 08, 2024

The job posting is for an Indirect Tax Manager position at Telnyx, a growing company expanding its global presence. The role requires 3+ years of indirect tax experience, strong analytical and compliance skills, and the ability to work well across teams.

Staff Machine Learning Engineer - Core Machine Learning

Company: Airbnb

Location: USA

Posted Sep 08, 2024

The job posting is for a Machine Learning Engineer position at Airbnb's Community Support team. The team is responsible for developing Conversational AI solutions and other cutting-edge Machine Learning techniques to define and shape the future of the Airbnb Community Support experience.

Senior Client Account Manager

Company: Emburse

Location: USA

Posted Sep 08, 2024

The job description is for an SMB Client Account Manager to drive company revenue through end-to-end sales, upsell and cross-sell, and grow revenue in their book of business. The role requires strong presentation skills, ability to articulate value, and collaboration with internal stakeholders.

Technical Support Engineer

Company: Venafi

Location: USA

Posted Sep 08, 2024

Venafi is looking for a Technical Support Engineer to join their team. The ideal candidate will have experience in enterprise-level troubleshooting and support, public key infrastructure, and securing internet applications. The company offers a competitive benefits package and a collaborative work environment.

Staff Software Engineer- Program Builder

Company: Memora Health

Location: USA

Posted Sep 08, 2024

Memora Health is hiring a Staff Software Engineer to work on their Program Builder team, which is responsible for building a content authoring platform for healthcare organizations. The team is rapidly growing and is looking for someone with exceptional curiosity and enthusiasm for solving hard problems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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