Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Development Representative

Company: UpKeep

Location: USA

Posted Sep 08, 2024

The job posting is for a Sales Development Representative position at UpKeep. The role involves seeking new business, developing relationships with customers, and setting up meetings for business collaborations. The job requires a bachelor's degree, 1+ years of experience in a similar role, and a high level of energy, drive, and enthusiasm.

Customer Operations Coordinator

Company: SingleFile

Location: USA

Posted Sep 08, 2024

SingleFile is looking for a Customer Operations Coordinator to manage compliance and customer relationships. The role involves engaging with customers, interacting with state agencies, and maintaining customer accounts. The ideal candidate is detail-oriented, comfortable with technology, and able to work independently.

Principal Product Manager

Company: 6Sense

Location: USA

Posted Sep 08, 2024

6sense is a company that aims to revolutionize B2B sales and marketing by predicting customer behavior and providing actionable insights. The company is looking for a Principal Product Manager to lead the development of its Predictive AI products.

Director of Data Science

Company: Machinify

Location: USA

Posted Sep 08, 2024

Machinify is a leading provider of AI-powered software products that transform healthcare claims and payment operations. The company is seeking a Director of Data Science to lead the data science team and drive innovation and excellence in a fast-paced environment.

Senior Business Development Representative

Company: Innovecs

Location: USA

Posted Sep 08, 2024

Innovecs is a global digital services company looking for a Senior Business Development Representative to create a pipeline of leads. The ideal candidate has excellent communication and strategic thinking skills and thrives in a fast-paced environment. Innovecs offers flexible hours, competitive compensation, and a range of benefits.

GRC Program Manager

Company: Abnormal Security

Location: USA

Posted Sep 08, 2024

The role of GRC Program Manager Governance Risk and Compliance is to support the GRC team and programs, own and improve program/project management and reporting practices, and drive the achievement of program objectives. The ideal candidate will have proven program and project management skills, a solid technical background, and experience leading and scaling programs.

Staff Product Manager, Detections Platform

Company: Huntress

Location: USA

Posted Sep 07, 2024

Huntress is a remote company that focuses on protecting small to midsize businesses from cyber threats. They are looking for a highly experienced product management lead to build out their detection platform. The company offers a range of benefits, including a 100 remote work environment, generous paid time off, and comprehensive medical benefits.

Staff SRE (Site Reliability Engineer)

Company: Gigster

Location: USA

Posted Sep 07, 2024

Gigster is seeking highly skilled and experienced Staff Site Reliability Engineers (SRE) to join their dynamic team. The company offers a range of benefits, including a world-class network, amazing cutting-edge projects, and flexible work hours.

Enterprise Customer Success Manager

Company: MyOme

Location: USA

Posted Sep 07, 2024

MyOme is a company that provides clinically actionable genetic information to patients. They are looking for an Enterprise Customer Success Manager to join their team. The job involves building and nurturing relationships with enterprise-level clients, onboarding new accounts, and identifying opportunities for growth.

Experienced Software Engineer - Customer Risk

Company: Plaid

Location: USA

Posted Sep 08, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own products. The company is looking for a Customer Risk team member to build a risk platform that allows seamless onboarding of customers while ensuring compliance with regulations.

Senior Data Scientist

Company: Afresh

Location: USA

Posted Sep 08, 2024

Afresh is a company that aims to eliminate food waste and make fresh food accessible to all. They are looking for a data scientist to join their team to work on revenue-growing projects and help drive improvements. The company values proactivity, kindness, candor, and humility.

Senior Project Director

Company: Supportkind

Location: USA

Posted Sep 08, 2024

KIND is a global leader in protecting unaccompanied and separated children who are forcibly displaced from their countries of origin. The organization is expanding its services in the Americas and Europe to provide legal and mental health support to these children.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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