Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Accountant Revenue Operations

Company: Airbnb

Location: USA

Posted Sep 08, 2024

Airbnb is a company that aims to create a world where people can belong through healthy travel. They are looking for a finance team member to join their team and work on various functions such as finance, technology, product, business development, and customer experience.

Security Architect

Company: Snowflake

Location: USA

Posted Sep 08, 2024

Snowflake is seeking a Security Architect to join their US Industries Field CTO Office. The role involves working with customers and partners to secure their Snowflake accounts, and requires a strong understanding of security concepts, cloud platforms, and data concepts.

Salesforce Technical Architect

Company: Litify

Location: USA

Posted Sep 08, 2024

Litify is a legal technology company that provides an all-in-one legal operating solution to law firms and legal departments. They are looking for a Technical Architect to join their Professional Services organization and work on custom solutions and integrations.

Solutions Architect - Apps

Company: Snowflake

Location: USA

Posted Sep 08, 2024

Snowflake is looking for a Solutions Architect to join their Professional Services team. The ideal candidate will have experience with cloud products, data engineering, and Agile practices. The role involves guiding customers through the application development process, deploying Snowflake, and working with System Integrator consultants.

Solutions Architect - Retail

Company: Databricks

Location: USA

Posted Sep 08, 2024

Databricks is looking for experienced presales professionals to work with large enterprises in the Retail and CPG space, helping them adopt ML and AI solutions. The role involves leading technical strategy, building proofs of concept, and providing mentorship to team members.

Director - Strategic Finance

Company: 1Password

Location: USA

Posted Sep 08, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Director of Strategic Finance to lead critical financial initiatives, including M&A financial support, investor relations, and multi-year financial planning. The role requires a strong background in finance, accounting, or a related field, with 8+ years of progressive experience in corporate development, investment banking, equity research, private equity, or strategic finance. The company offers a competitive salary, benefits, and a remote work environment.

Technical Support Engineer

Company: Red Canary

Location: USA

Posted Sep 08, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They offer a range of benefits to their employees, including flexible work environment, paid premiums, and fertility benefits.

Product Counsel

Company: Stripe

Location: USA

Posted Sep 08, 2024

Stripe is looking for a product lawyer to join their team. The ideal candidate is passionate about helping businesses grow and thrive in the payments space. The role involves counseling the global product team on payments regulations, product development, and financial services regulatory issues.

Solutions Architect - Data Engineering & Snowpark

Company: Snowflake

Location: USA

Posted Sep 08, 2024

The job posting is for a Solutions Architect position at Snowflake, responsible for delivering exceptional outcomes for customers during modernization projects. The role requires technical expertise, ability to drive predictability and manage complexity, and experience in data warehousing, business intelligence, and cloud projects.

Senior Portfolio Analyst

Company: Signifyd

Location: USA

Posted Sep 08, 2024

Signifyd is seeking a Senior Portfolio Analyst to join their team. The role involves tracking and improving key performance metrics, evaluating the impact of strategic initiatives, and performing advanced portfolio analyses. The company offers a range of benefits, including discretionary time off, 401K match, and stock options.

Senior Digital Media Manager

Company: QuinStreet

Location: USA

Posted Sep 08, 2024

The job posting is for a paid digital marketing expert to manage and execute targeted digital marketing campaigns for clients. The ideal candidate will have 3+ years of experience, a bachelor's degree, and expertise in paid search and social campaigns. The company offers a competitive salary range of $70,000 to $100,000 annually, plus benefits and equity.

Lead AI/ML Engineer - Algorithms & Research

Company: Upwork

Location: USA

Posted Sep 08, 2024

Upwork is a work marketplace that enables companies and talent to work together. The company is looking for a Lead Machine Learning EngineerScientist to develop and maintain AI models. The role requires expertise in information retrieval, graph databases, and graph neural networks.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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