Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lifecycle Marketing Manager

Company: Branch

Location: USA

Posted Sep 08, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They are seeking a Lifecycle Marketing Manager to drive engagement and conversion across the user journey. The company values diversity, innovation, and collaboration, and offers a range of benefits to its employees.

Manager, Software Engineering - AI Product

Company: Figma

Location: USA

Posted Sep 08, 2024

Figma is seeking a Senior Manager to lead teams in developing AI capabilities in their core products. The ideal candidate has experience in hiring and leading teams, driving AI development, and has a track record of crafting fast-moving organizations.

Senior Software Engineer I

Company: HubSpot

Location: USA

Posted Sep 08, 2024

The HubSpot Flywheel Product team is responsible for building custom tools and systems to support the Go-To-Market team. The team focuses on creating strategic interactions between HubSpot reps, partners, and customers throughout the customer lifecycle. Engineers play a key role in building scalable and maintainable systems, and the ideal candidate will have experience with Java, relational databases, and distributed systems.

Accounting Clerk

Company: DirectDefense

Location: USA

Posted Sep 08, 2024

DirectDefense is looking for an Accounting Clerk to join their growing team. The role involves various accounting tasks, financial reporting, and expense management. The company offers a competitive salary range of $50,000 to $60,000 and benefits.

Community and Customer Success Manager - Education

Company: Splice

Location: USA

Posted Sep 08, 2024

Splice is seeking a Community and Customer Success Manager to join their team. The role involves building a community, guiding customers through onboarding, developing educational content, and leading training sessions. The ideal candidate has experience in EdTech, community building, and customer relationships.

Sr. Data Engineering Delivery Architect (Azure Data Services)

Company: Rackspace

Location: USA

Posted Sep 08, 2024

The job posting is for a Data Architect role at Rackspace, requiring 10+ years of experience in leading engagements, designing and implementing modern data platforms on Azure, and working with customers to enable innovation. The role involves mentoring, presenting to customers, and collaborating with teams to deliver successful outcomes.

IT Business Analyst

Company: Nintex

Location: USA

Posted Sep 08, 2024

Nintex is a company that transforms the way people work, with a focus on process intelligence and automation. They offer a range of benefits and perks to their employees, including flexible work arrangements, mindfulness resources, and opportunities for growth and development.

Experienced Product Manager - Network Platform

Company: Plaid

Location: USA

Posted Sep 08, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. The company is dedicated to making financial data more accessible and equitable, and is seeking a Product Manager to help build a scalable and reliable data extraction platform.

Account Executive - Government

Company: brightwheel

Location: USA

Posted Sep 08, 2024

Brightwheel is a technology brand in early education, seeking a Government Full Cycle Representative to join their team. The company aims to provide high-quality early education for every child, and is committed to creating a diverse and inclusive work environment.

Senior Customer Success Manager - Enterprise

Company: Muck Rack

Location: USA

Posted Sep 08, 2024

The job description is for a Senior Enterprise Customer Success Manager at Muck Rack. The role involves driving growth, ensuring renewals, and managing complex customer relationships. The ideal candidate has 8+ years of experience in Customer Success or Account Management, expertise in overseeing the entire customer lifecycle, and a proven track record of meeting and exceeding revenue goals.

Enterprise Account Executive

Company: TrueML

Location: USA

Posted Sep 08, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company uses machine learning to engage each customer digitally and adjust strategies in real-time. TrueML Shared Services is a category-defining company that combines machine learning with a human-based approach to transform debt resolution and get people on the path towards financial health.

Senior Product Manager - Risk

Company: Gusto, Inc.

Location: USA

Posted Sep 08, 2024

The Senior Product Manager role at Gusto is responsible for managing risk and fraud prevention for global products, building product features, and developing risk systems and policies. The role requires experience in product management and risk-related work, with a focus on balancing loss prevention and user experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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