Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Support Lead

Company: Warp

Location: USA

Posted Sep 07, 2024

Warp is hiring a Support Lead to build a world-class support team. The role involves providing outstanding support to users, surfacing user feedback, and defining support processes. The ideal candidate has great fundamentals, excellent debugging skills, and strong customer-facing skills.

Student Success Advisor

Company: Adtalem Global Education

Location: USA

Posted Sep 07, 2024

Walden University is seeking an Advisor Student Success to facilitate student success by defining and implementing proactive strategies. The role involves building supportive relationships with students, advising on university policies and procedures, and working closely with other university support teams.

Manager - Business Systems

Company: Sprout Social

Location: USA

Posted Sep 07, 2024

Sprout Social is looking for a Manager of Business Systems to join their Corporate IT Team. The role involves ensuring process, tooling, and performance monitoring is best in breed, and partnering with the Finance team to develop NetSuite, Coupa, and Recurly environments.

Manager - Sales Operations

Company: Nextech

Location: USA

Posted Sep 07, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The role of Revenue Operations is key to driving sales process optimization and ensuring the effective implementation of sales tools and processes.

Enterprise Solution Engineer

Company: Zip

Location: USA

Posted Sep 07, 2024

The role of a Zip Enterprise Solution Engineer involves being a champion for Zip, helping prospects understand the value of the application, and fostering collaborative relationships with account executives and sales managers. The role requires strong solution selling skills, excellent discovery skills, and knowledge of software integrations.

Software Engineer - AI Product

Company: Figma

Location: USA

Posted Sep 07, 2024

Figma is seeking an accomplished AI Product Engineer to lead the development of early-phase AI systems and enhance user experience. The role involves collaborating with a cutting-edge AI Research team, mentoring, and promoting best practices in data and AI.

Sr. Technical Enablement Program Specialist

Company: Databricks

Location: USA

Posted Sep 07, 2024

The job posting is looking for a candidate with a strong background in technical field enablement, a deep understanding of adult learning principles, and knowledge of Data and AI technologies. The role involves designing and developing comprehensive enablement programs to enhance the skills and productivity of technical customer-facing roles within the Field Engineering organization.

People Technology Director

Company: Restaurant365

Location: USA

Posted Sep 07, 2024

Restaurant365 is a SaaS company looking for a Director of People Technology to lead technology strategy and operations. The ideal candidate has experience in Workday and HR systems, and will partner with HR and IT to develop a multi-year vision and roadmap for People Technology.

Customer Success Manager

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Customer Success Manager to help drive value for its Enterprise Customers.

Enterprise Account Executive

Company: Messari

Location: USA

Posted Sep 07, 2024

The job posting is looking for a highly motivated Account Executive to help scale the Messari Enterprise Platform business. The ideal candidate should have a strong interest in and knowledge of the crypto industry and previous experience engaging with or following the largest players in crypto.

Field Support Representative

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Sep 07, 2024

The job posting is looking for a Field Support Representative to join The N2 Company. The role involves helping Area Directors develop their skills, responding to queries, and providing excellent customer service. The company offers a range of benefits, including full health care, paid time off, and a 401k plan.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Sep 07, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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