Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Backend Engineer - Subscription & Payments

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is seeking a Senior Backend Engineer to join the Subscriptions and Payments team, which works at the intersection of several key companywide initiatives.

Staff Product Manager - Growth

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is seeking an experienced Staff Product Manager Growth to join their growing team. The ideal candidate is excited to dig into data, design, and run AB tests, and has experience building and launching products that leverage generative AI technologies.

Junior Developer

Company: 1Password

Location: USA

Posted Sep 07, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are hiring junior developers for various teams, including admin onboarding and provisioning, programmatic interfaces, infrastructure foundations, billing and payments, and channels. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Client Training and Enablement Specialist

Company: Syndigo

Location: USA

Posted Sep 07, 2024

The job description is for a Client Training and Enablement Specialist at Syndigo, responsible for designing and hosting targeted learning programs, partnering with cross-functional teams, and identifying learning opportunities for customers. The role requires strong communication skills, curiosity, grit, and innovation, with a focus on building platform comprehension and confidence.

Senior Backend Engineer - Origination Group

Company: Bestow

Location: USA

Posted Sep 07, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Staff Product Manager

Company: JustAnswer

Location: USA

Posted Sep 07, 2024

JustAnswer is a company that helps people by connecting them with verified experts. They are looking for a Staff Product Manager to create products that delight customers and drive business growth. The company values data-driven decision making, innovation, and teamwork.

Software Engineer - Backend

Company: Syndigo

Location: USA

Posted Sep 07, 2024

The job posting is looking for a backend software engineer with proficiency in Microsoft C and NET Core to join the engineering team. The role requires experience with REST API development, microservices, and cloud technologies. The job involves designing and developing software applications, integrating with other APIs, and troubleshooting problems.

Senior Affiliate Marketing Manager

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is seeking a Senior Affiliate Marketing Manager to lead the development and execution of their growth strategy. The role involves managing the affiliate program, developing a testing plan, and collaborating with internal teams. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Associate Product Manager

Company: Newsela

Location: USA

Posted Sep 07, 2024

The role is for an Associate Product Manager to join a growing team and build and improve the experience on Newsela. The role involves leveraging skills to identify opportunities, track performance, and drive impact. The team will work cross-functionally to launch and maintain features that impact Newsela's growth.

Overnight Content Editor

Company: Cision

Location: USA

Posted Sep 07, 2024

The job description is for a Client Content Services Coordinator who will receive and process client press releases, distribute them to the media, and provide customer service. The job requires strong attention to detail, customer service, and interpersonal skills, as well as experience in customer service and coordination.

Senior Product Manager - Site Discovery

Company: Webflow

Location: USA

Posted Sep 07, 2024

Webflow is seeking a Senior Product Manager to lead a team focused on enhancing the discoverability and accessibility of content published on Webflow. The role requires a deep appreciation for user experience, strong grasp of web design and development process, and familiarity with site accessibility, discovery, and SEO products.

Manager - Technical Services

Company: Bitly

Location: USA

Posted Sep 07, 2024

Bitly is seeking a Manager to lead their Technical Services Engineering team, requiring a combination of technical skills, expertise in all areas of the Bitly product, and excellent customer service. The role involves leading bug triage and advanced technical support, solutions consultation, and strategic planning.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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