Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Success Manager

Company: Automattic Careers

Location: USA

Posted Sep 04, 2024

The text describes the company Automattic and its subsidiary WooCommerce, highlighting their mission to democratize publishing and commerce. The company is looking for exceptional Customer Success Managers to help lead their largest customers to ongoing success. The role involves building relationships with customers, understanding their needs, and providing solutions to help them grow their online stores.

Principal Tech Support Engineer

Company: insightsoftware

Location: USA

Posted Sep 04, 2024

The job description is for a Principal TECH Support Engineer at insightsoftware, a global provider of reporting analytics and performance management solutions. The role involves providing technical support to end users, analyzing data, and troubleshooting issues. The company values its employees and is committed to equal employment opportunity.

Healthcare Fraud Data Analyst

Company: Softrams

Location: USA

Posted Sep 04, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and success. The company is seeking a Healthcare Data Analyst to research program integrity vulnerabilities and develop analytical models supporting fraud prevention efforts.

Autonomy Engineer, Localization

Company: Glydways

Location: USA

Posted Sep 04, 2024

Glydways aims to provide low-cost and ubiquitous access to affordable housing, employment, education, commerce, and care, leading to economic and social prosperity. The company is developing a system of interconnected transportation networks using standardized autonomous vehicles and a closed roadway, providing a 24/7 on-demand private mobility service.

Online Spanish Teachers

Company: The Really Great Teacher Company

Location: USA

Posted Sep 04, 2024

The Really Great Teacher Company is hiring Spanish teachers to work from home. The company offers a range of benefits, including career advancement opportunities, dedicated support, and professional development. The job requires a native Spanish speaker with a degree in linguistics or a related field, and experience teaching Spanish as a second language.

Sales Director

Company: Avery Dennison

Location: USA

Posted Sep 04, 2024

Vestcom is a technology-driven company that provides shelf-edge solutions for retailers and CPGs. The company is looking for a Sales Director to lead the formulation and execution of sales strategies across CPG and retailer clients.

SVP Customer Success

Company: Quantum Metric

Location: USA

Posted Sep 04, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a collaborative culture. The company is looking for a SVP of Customer Success to lead their customer-facing team and drive customer success outcomes.

Head of Customer Success

Company: Varsity Tutors

Location: USA

Posted Sep 04, 2024

Nerdy is seeking a Head of Institutional Customer Success to lead a team and drive the expansion of their institutional business. The ideal candidate will have a passion for cutting-edge technology, proven leadership experience, and a strong ability to build relationships with key district leaders.

Project Manager

Company: Grantek Systems Integration

Location: USA

Posted Sep 04, 2024

Grantek is a leading provider of integrated automation solutions, offering a competitive compensation package, flexible work hours, and a positive corporate culture. The company is committed to providing a healthy work environment and promoting employee growth and development.

Senior Site Reliability Engineer

Company: camunda Services

Location: USA

Posted Sep 04, 2024

The job posting is for a Senior SRE position at Camunda, a company that offers a remote-by-design culture, flexible time off, and a range of benefits. The role involves designing and improving the company's Kubernetes-based infrastructure and monitoring tools, as well as collaborating with cross-functional teams. The company is looking for a talented and motivated individual who is ready to take their setup and tools to the next level.

Technical Product Manager, Integrations & APIs

Company: Analyst1

Location: USA

Posted Sep 04, 2024

The job posting is for a Technical Product Manager Integrations amp APIs position at Analyst1. The company is looking for a candidate with 5+ years of technical experience, impressive communication skills, and a deep sense of empathy and compassion. The job involves designing and maintaining integrations, developing and maintaining the integration roadmap, and guiding Analyst1's ongoing API engineering efforts.

Manager, Servicing Operations

Company: Goodleap

Location: USA

Posted Sep 04, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They have helped over 1 million homeowners and have led to over $27 billion in financing for sustainable solutions. The company is also proud to support a nonprofit that builds and deploys lifesaving water and clean electricity systems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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