Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Product Management - AI & Data

Company: G-P

Location: USA

Posted Sep 04, 2024

The job posting is for a Director of Product Management role at GP, a company that integrates artificial intelligence and proprietary data into transformative products. The role involves leading the strategy and execution of groundbreaking products that disrupt the global employment industry. The company offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Operations Coordinator

Company: Mantra Health

Location: USA

Posted Sep 04, 2024

Mantra Health is seeking a data guru to support analytics and insights needs throughout the organization. The ideal candidate will partner with teams to collect, visualize, and interpret data, and build reporting and analytics to support business intelligence capabilities. The company offers a range of benefits, including equity, performance bonus, and unlimited PTO.

Lead Product Marketing Manager

Company: Unqork

Location: USA

Posted Sep 04, 2024

Unqork is a company that provides an Enterprise App Cloud solution, allowing organizations to create and manage applications in the cloud with zero code. The company values inclusive and innovative thinkers and is looking for a Director of Product Marketing to lead customer marketing initiatives and industry campaigns.

Salesforce DevOps Engineer

Company: Weedmaps

Location: USA

Posted Sep 04, 2024

The job posting is for a Salesforce DevOps Engineer position at Weedmaps, a leading technology company in the cannabis industry. The job requires experience in cloud-based infrastructure, Salesforce release management, and DevOps best practices. The company offers a competitive salary range, benefits, and a casual and fun work environment.

Senior Editor/Writer

Company: ClimateWorks Foundation

Location: USA

Posted Sep 04, 2024

ClimateWorks Foundation is a global organization committed to ending the climate crisis by amplifying the power of philanthropy. They have awarded over $18 billion in grants to over 850 organizations working to advance climate solutions around the world.

EDI Integration Engineer II

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 04, 2024

American Specialty Health Incorporated is seeking an EDI Integration Engineer II to join their Information Technology department. The role involves managing file transformations, developing new files and reports, and providing mentorship and leadership to associate engineers and analysts.

Staff Platform Engineer

Company: brightwheel

Location: USA

Posted Sep 04, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Staff Platform Engineer to join its platform team and is committed to creating a diverse and inclusive work environment.

Major Accounts Director

Company: TrueCar

Location: USA

Posted Sep 04, 2024

TrueCar is a leading automotive digital marketplace that aims to make car buying and selling easy, transparent, and efficient. The company is seeking a Director of Major Accounts Sales to lead and manage the sales strategy for major accounts within the organization.

Strategic Customer Success Manager

Company: Placer Labs Inc

Location: USA

Posted Sep 04, 2024

Placerai is a fast-growing tech company that has reached $100 million in ARR and has a $1B valuation. They provide a SaaS platform that helps leaders make critical decisions by unlocking visibility into markets and locations. The company is looking for a Customer Success Manager with experience in the Commercial Real Estate industry.

Partner Solutions Engineer

Company: Teleport

Location: USA

Posted Sep 04, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for infrastructure access management and have raised $110M in funding. They are looking for a Partner Solutions Engineer to join their team.

VP Demand Generation

Company: ev.energy

Location: USA

Posted Sep 04, 2024

Evenergy is a company that aims to make electric vehicle charging simpler, greener, and cheaper. They have a team of over 100 people and have secured $50m in funding. They are looking for a Demand Generation team leader to help them grow across Europe and North America.

Controller

Company: Signature Analytics

Location: USA

Posted Sep 04, 2024

Signature Analytics is a growing firm that specializes in providing expert-level fractional accounting and business advisory solutions to small and middle-market businesses and nonprofits. They are looking for an experienced Controller to join their NonProfit Vertical, with a focus on financial management, grant management, and reporting.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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