Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lead Product Manager - Growth

Company: brightwheel

Location: USA

Posted Sep 05, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in giving teachers more time with students, engaging parents, and supporting small businesses. They are looking for a Lead Product Manager to own their business-critical product growth function.

Senior Data Scientist, Business Sales

Company: StackAdapt

Location: USA

Posted Sep 05, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are searching for a talented Data Scientist to join their team and are offering a competitive salary, equity, and benefits. The company is a diverse and inclusive team that values collaboration and innovation.

Senior SMB Fraud & Underwriting Associate

Company: Branch

Location: USA

Posted Sep 05, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity and creativity, and are committed to building a collaborative environment. The company is seeking a Senior SMB Fraud and Underwriting Associate to join their Compliance team.

Senior Manager - Detection Engineering

Company: Red Canary

Location: USA

Posted Sep 05, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They are committed to their customers and values, and offer a range of benefits to their employees.

FedRAMP Systems Analyst

Company: ScienceLogic

Location: USA

Posted Sep 05, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a FedRAMP Systems Analyst to join their team, responsible for ensuring the success of the FedRAMP Authorization program.

Product Designer

Company: Branch

Location: USA

Posted Sep 05, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and are looking for a motivated Product Designer to join their team.

Software Engineer - Platform Capacity

Company: Grafana Labs

Location: USA

Posted Sep 05, 2024

Grafana Labs is hiring a Software Engineer for the Platform Capacity squad to work on cloud service provider resources, scaling systems, and tooling. The role requires 2 years of engineering experience, 1 year in a cloud environment, and focus on cloud engineering. The company offers a competitive compensation range and benefits.

Executive Director - Human Resources

Company: ClinChoice

Location: USA

Posted Sep 05, 2024

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance. They are looking for a dynamic person to join their in-house team as an Executive Director of Human Resources. The role involves managing day-to-day HR operations in North America, providing strategic leadership, and collaborating with other regional HR leads.

Senior Software Engineer (Ruby on Rails)

Company: Scribd

Location: USA

Posted Sep 05, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a determined engineer who can work with a team to implement projects and improve code quality. The job requires experience with Ruby on Rails and other programming languages, as well as knowledge of database technologies and security best practices.

Product Manager - Fiat Funding

Company: Kraken

Location: USA

Posted Sep 05, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a world-class fiat funding experience and industry-leading security. The company is looking for a product manager to join their team, responsible for developing the overall product strategy and roadmap.

Business Development Representative

Company: Bluesight

Location: USA

Posted Sep 05, 2024

Bluesight is seeking a Business Development Representative to work with the sales team and marketing to develop new business opportunities. The ideal candidate will have a passion for educating and establishing value-based customer relationships and an ability to collaborate with prospective clients.

Insurance Accountant

Company: HOATalent

Location: USA

Posted Sep 05, 2024

The company is looking for an accountant to join their team, specializing in the Homeowners Association sector. The ideal candidate will manage financial operations, ensure accuracy in financial reporting, and support strategic financial planning.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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