Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Technical Lead - Data Engines

Company: Voltron Data

Location: USA

Posted Sep 04, 2024

Voltron Data is a Series A venture-backed startup looking for a technical leader to serve as the Technical Lead for the Data Engines group. The role involves leading a team, working on a data processing engine, and contributing to new core architectural components. The company is committed to bridging open source communities and building a diverse and inclusive company.

(Bilingual - Spanish) Customer Engagement Specialist - Education

Company: brightwheel

Location: USA

Posted Sep 03, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are a remote team with a diverse group of employees and investors, committed to creating a diverse and inclusive work environment.

Account Executive

Company: Automattic Careers

Location: USA

Posted Sep 04, 2024

Newspack is seeking a full-time account executive to drive sales across a burgeoning community of digital news publishers. The company is part of Automattic, the company behind WordPress.com, and is committed to helping independent news organizations publish great stories and find financial sustainability.

Head of Human Resources Consultant

Company: Campusworksinc

Location: USA

Posted Sep 04, 2024

The job posting is seeking a dynamic and engaged Human Resources Leader to join the team as a consultant and Head of Human Resources. The role involves providing strategic leadership in HR programs and services, collaborating with college leadership, and driving cultural and process changes.

Senior Conversion Copywriter

Company: Sinch

Location: USA

Posted Sep 03, 2024

Sinch is looking for a conversion-focused copywriter with expertise in UX CRO and persuasion techniques. The role involves leading copywriting projects, applying expertise in UX SEO CRO and persuasion techniques, and advocating for a data-first approach. The company offers a range of benefits, including comprehensive medical and dental plans, paid parental leave, and a flexible remote work environment.

Senior Customer Success & Solutions Specialist (AMR)

Company: SplitMetrics

Location: USA

Posted Sep 04, 2024

The role is seeking a highly experienced Senior Customer Success and Solutions Specialist to lead customer success and solutions engineering for the customers in the AMR market. The ideal candidate should have deep expertise and passion for mobile marketing and app growth, and should be able to drive cross-sell initiatives and lead a team.

Manager - Threat Research

Company: Red Canary

Location: USA

Posted Sep 03, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of benefits and a flexible work environment to their employees.

Staff Business Solution Engineer - Collaboration Products

Company: Airbnb

Location: USA

Posted Sep 03, 2024

The job posting is for a Senior Business Solutions Engineer position at Airbnb, responsible for leading business enablement and utilizing technical skills to deliver a streamlined collaboration tech stack. The ideal candidate will have experience with SaaS technologies, strong communication and analytical skills, and the ability to work independently.

Senior Director - Federal Alliances

Company: Tanium

Location: USA

Posted Sep 04, 2024

Tanium is looking for a Senior Director to lead their Global Partner Sales team, focusing on Federal Systems Integrators. The role involves developing and executing partner plans, providing business development and capture support, and prospecting for new business opportunities.

Business Development Representative

Company: Bitly

Location: USA

Posted Sep 04, 2024

Bitly is seeking an experienced Business Development Representative to join their dynamic Sales team. The role involves generating new business, managing and qualifying leads, and collaborating with the wider sales and customer success teams.

Regional Vice President

Company: Tanium

Location: USA

Posted Sep 04, 2024

Tanium is looking for a Regional Vice President Sales to lead a team of Directors Strategic Accounts in the NYNJCT Tristate area. The ideal candidate has 10+ years of enterprise software sales experience, strong communication skills, and a proven history of exceptional quota attainment.

Industry Field CTO, Media & Entertainment

Company: Snowflake

Location: USA

Posted Sep 03, 2024

Snowflake is seeking an Industry Field CTO for Communications Media and Entertainment to join their Field CTO Organization. The role involves working with strategic customers, driving co-innovation programs, and collaborating with internal and external leadership. The ideal candidate has 10+ years of architecture experience, is well-versed in the Communications Media and Entertainment industry, and has a broad range of experience with technical and design direction.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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