Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Software Engineer I

Company: Opploans

Location: USA

Posted Sep 01, 2024

OppFi is a mission-driven company that provides financial services to everyday Americans. They are committed to transparency, responsible lending, and financial inclusion. The company is looking for a Senior Software Engineer to develop services for their product portfolio.

Sr. Software Engineer - Growth Engineering (Category)

Company: hims & hers

Location: USA

Posted Sep 01, 2024

The job posting is seeking a Senior Software Engineer to join the Category Activation and Reactivation team at Hims and Hers. The role involves collaborating with cross-functional teams to build innovative features that drive growth and revenue. The ideal candidate has 7+ years of experience in software engineering, a strong understanding of modern web technologies, and excellent communication and collaboration skills.

Lead - Data Scientist

Company: hims & hers

Location: USA

Posted Sep 01, 2024

The role of Lead Data Scientist at Hims amp Hers involves identifying opportunities to apply data science and machine learning techniques to improve marketing products and processes. The successful candidate will have a passion for driving business impact through data science, strong communication skills, and a deep and broad technical toolset.

Sr. Product Manager - ML Research

Company: Runway

Location: USA

Posted Sep 01, 2024

The company is looking for a passionate Product Manager to help develop cutting-edge AI tools. The role requires a combination of technical and product management experience, with a strong ability to understand user needs and turn AI systems into impactful tools.

Senior Data Systems Analyst

Company: Constant Contact

Location: USA

Posted Sep 01, 2024

Constant Contact is a company that values diversity and inclusion, and is looking for a Senior Data Systems Analyst to lead the implementation of data privacy initiatives. The ideal candidate will have extensive experience in data privacy tools, system analysis, and SQL, and will work closely with cross-functional teams to ensure data integrity and compliance.

Digital Project Manager

Company: Fender

Location: USA

Posted Sep 01, 2024

Fender Musical Instruments Corporation is a world-renowned brand seeking a Digital Project Manager to join their team. The role involves guiding projects to delivery, running Agile ceremonies, and collaborating with cross-functional teams. The company offers a competitive benefits package and is an equal opportunity employer.

Digital and Campaign Marketing Manager

Company: Tecton

Location: USA

Posted Sep 01, 2024

Tecton is a company that solves complex data problems in production machine learning. They have a feature platform that makes it simple to activate data for smarter models and predictions. The company is funded by Sequoia Capital, Andreessen Horowitz, and Kleiner Perkins, and has a fast-growing team with offices in San Francisco and New York City.

Hospitality Manager

Company: SquareSpace

Location: USA

Posted Sep 01, 2024

The job posting is for a Hospitality Manager position at Tock, a company that empowers restaurants, bars, and wineries with tools to build successful businesses and deliver exceptional experiences. The job requires excellent communication skills, ability to work in a fast-paced environment, and experience in customer support. The company offers a range of benefits and perks, including flexible paid time off, 401k with employer match, and education reimbursement.

FOIA Legal Assistant

Company: Matianfirm

Location: USA

Posted Sep 01, 2024

The Matian Firm is looking for a Remote FOIA Legal Assistant to join their growing legal team. The job requires experience in immigration law, case management, and communication skills. The firm offers opportunities for career development and a diverse work environment.

Order Entry Specialist

Company: sunroom

Location: USA

Posted Sep 01, 2024

Sunroom Rentals is a propertytech startup that aims to revolutionize the leasing process. They are looking for a Support Specialist to join their team, providing customer support and sales-related activities. The role requires excellent communication skills, persistence, and the ability to work remotely.

Senior Software Engineer

Company: Memora Health

Location: USA

Posted Sep 01, 2024

Memora Health is hiring a Senior Software Engineer to work on their care delivery platform. The ideal candidate will have experience in shipping and maintaining enterprise-grade software products, and will be able to collaborate with cross-functional teams to develop and iterate on frontend and backend functionality.

Senior Accountant

Company: Signature Analytics

Location: USA

Posted Sep 01, 2024

Signature Analytics is a growing firm that specializes in providing expert-level fractional accounting and business advisory solutions to small and middle-market businesses and nonprofits. They are looking for an experienced Senior Accountant with strong problem-solving, communication, and project management skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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