Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Lifecycle Manager

Company: Wizinc

Location: USA

Posted Aug 31, 2024

Wiz is a fast-growing startup that is reinventing cloud security and empowering businesses to thrive in the cloud. They are looking for a Customer Lifecycle Manager to join their team and enhance the value they deliver to their customers.

Ruby Developer

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 31, 2024

The N2 Company is looking for a Ruby developer to join their team. The role is fully remote and offers a range of benefits, including a full health care package, 401k with company match, and paid time off. The company values its employees and promotes a culture of trust, respect, and humility.

Senior Software Engineer (BE/Fullstack)

Company: TeamSnap

Location: USA

Posted Aug 31, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking a Senior Software Engineer to join their fully distributed engineering team to help them continue their impressive growth. The company values collaboration, inclusivity, and boundless opportunities to grow.

Product Marketing Manager, Platform

Company: Zip

Location: USA

Posted Aug 31, 2024

Zip is looking for a Product Marketing Manager to manage the go-to-market strategy, positioning, and sales enablement programs for their core platform capabilities and integrations. The ideal candidate should have exceptional communication skills, creative flair, and strong analytical skills.

Sr. Software Development Engineer - Real-Time and Big Data

Company: Esri

Location: USA

Posted Aug 31, 2024

The job posting is for a software engineer position at Esri, a company that provides geographic information system (GIS) technology. The job requires experience in frontend web development, Java, Scala, and JavaScript, as well as knowledge of databases and cloud computing platforms. The company offers a competitive total rewards strategy, including health and welfare benefits, 401k and profit-sharing programs, and opportunities for personal and professional growth.

Product Marketing Manager - AI & AI Workloads

Company: Vercel

Location: USA

Posted Aug 31, 2024

Vercel is seeking a talented Product Marketing Manager to join their AI team. The role involves developing marketing strategies, crafting messaging, and promoting AI products. The company offers a great compensation package, inclusive benefits, and a remote-friendly work environment.

Senior Product Designer

Company: Grow Therapy

Location: USA

Posted Aug 31, 2024

The job posting is looking for a Product Designer to develop products and experiences for therapy providers. The role requires a strong portfolio, expertise in visual design, and ability to communicate effectively. The company offers a competitive salary range of $170K to $210K.

Senior DevOps/Infrastructure Engineer

Company: Verifiable

Location: USA

Posted Aug 31, 2024

Verifiable provides API-first solutions for healthcare industry automation and provider network management. The company has grown to over 100 employees, with steady revenue growth and a $47M funding. The job description is for a Senior DevOps Engineer with experience in AWS, CICD pipelines, and infrastructure as code.

Account Manager, Mid-Market

Company: Apollo.io

Location: USA

Posted Aug 31, 2024

The Account Management AM MidMarket role is looking for someone who can thrive in a high-level ambiguity and change environment, with a customer-centric approach. The role involves closing incremental business opportunities, driving value and growth, and maintaining a high level of organization and attention to detail.

Engineering Manager - Machine Learning

Company: Apollo.io

Location: USA

Posted Aug 31, 2024

The job description is for an Engineering Manager of a Machine Learning team. The role involves leading the development of Machine Learning products, working with cross-functional partners, and mentoring team members. The ideal candidate has experience in people management, building Machine Learning systems, and deploying models in the cloud.

Sales Development Representative

Company: Vercel

Location: USA

Posted Aug 31, 2024

Vercel is looking for an Enterprise Sales Development Representative to join their Sales team. The role involves building a pipeline of qualified business for the Enterprise part of their sales organization through cold calling and working closely with the Account Executive team.

Work From Home Customer Service

Company: Omni Interactions

Location: USA

Posted Sep 01, 2024

Omni supports independent contractors to provide customer service to Fortune 500 companies. The job offers flexible work schedules, competitive earnings, and opportunities to create a work schedule that suits you. The company requires exceptional communication skills, a proven track record in customer service, and a friendly and empathetic tone.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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