Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Project Technician

Company: RaptorMaps

Location: USA

Posted Sep 01, 2024

Raptor Maps is a climate tech startup building software to enable the solar energy industry to scale. They are an industry leader with hundreds of customers across 40 countries, managing 200+ million solar panels. The company is essential in the fight against climate change.

Senior Data Analyst

Company: Innovaccer

Location: USA

Posted Sep 01, 2024

Innovaccer is looking for a Senior Data Analyst to work in a collaborative environment, building technically sophisticated products and creating easy-to-digest analytical reports for US healthcare customers.

Director - Lifecycle Marketing

Company: Kraken

Location: USA

Posted Sep 01, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services to experienced traders, institutions, and newcomers. The company is seeking a Director Lifecycle Marketing to lead the strategy for lifecycle programs and build a team of hardworking marketers.

Senior Software Engineer - Frontend

Company: Pano

Location: USA

Posted Sep 01, 2024

Pano is a venture-backed climate tech startup that is the leader in wildfire early detection, leveraging IoT, AI, and SaaS software to deliver actionable intelligence to customers.

Senior Backend Engineer - Personal Banking

Company: Mercury

Location: USA

Posted Sep 01, 2024

Mercury announced its public beta for a premium consumer banking service, offering high-yield savings, free wires, and ATM fee reimbursements. The company is building the product for investors and founders, and is seeking a software developer to help shape and build the future of Mercury Personal.

Product Designer III

Company: Aya Healthcare

Location: USA

Posted Sep 01, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a Product Designer III to join their team, responsible for designing user experiences and translating them into exceptional web and mobile applications.

Creative designer/ Graphic designer

Company: MGID

Location: USA

Posted Sep 01, 2024

MGID is a leading company in native advertising, offering a range of integrated solutions to help brands promote their services and goods. They are seeking a talented Creative Designer with experience in developing creative solutions for integrated digital marketing campaigns.

Lead Physician, Oscar Primary Care

Company: Oscar

Location: USA

Posted Sep 01, 2024

Oscar Medical Group is hiring a Lead Physician to join their Primary Care team. The role involves delivering quality care to patients, overseeing a team of APPs, and supporting strategic initiatives. The company offers a remote work culture, competitive pay, and benefits.

Senior Data Scientist - Business Finance

Company: StackAdapt

Location: USA

Posted Sep 01, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are searching for a talented Data Scientist to join their team and are offering a competitive salary, equity, and benefits. The company is a diverse and inclusive team that values collaboration and innovation.

Travel Experience Manager

Company: Aya Healthcare

Location: USA

Posted Sep 01, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for growth and development. The company is looking for a Travel Experience Manager to join their team, who will play a critical role in ensuring the happiness of their nursing and allied travel clinicians. The role involves managing escalated healthcare worker concerns, coordinating with internal departments, and developing a deep understanding of the knowledge and processes of internal departments.

Services Program Manager

Company: Litify

Location: USA

Posted Sep 01, 2024

Litify is a legal technology company that provides an all-in-one legal operating solution to law firms and legal departments. They are looking for a Services Program Manager to oversee implementation projects for their Time Billing and Accounting product suite.

Contributing Faculty - Dissertation Committee Methodologist (Education)

Company: Adtalem Global Education

Location: USA

Posted Sep 01, 2024

Walden University is seeking part-time faculty to serve as methodologists on dissertation committees for their EdD and PhD programs. The role involves mentoring students, serving on dissertation committees, and managing dissertation quality. The university offers a diverse range of online degree and certificate programs and has a strong research methodology background.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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