Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director - Engineering

Company: MyFitnessPal

Location: USA

Posted Sep 01, 2024

MyFitnessPal is looking for exceptional leaders to help further their mission to improve the health of every body through better food choices. The Director of Product Engineering will lead multiple engineering squads, elevate their managers and teammates, and ensure engineering teams are closely partnered with Product and Design.

Senior Product Designer I - Commerce

Company: HubSpot

Location: USA

Posted Sep 01, 2024

The job posting is for a Senior Product Designer position at HubSpot's Commerce Hub, where the candidate will work on designing and delivering a crafted experience to customers, collaborating with cross-functional partners, and driving growth and innovation.

Dealer Partner Support Specialist

Company: AutoFi

Location: USA

Posted Sep 01, 2024

AutoFi is a leading provider of digital commerce technology that powers the sales and finance experiences for innovative brands and dealers in automotive. The company has a dynamic selling platform that empowers dealers to sell vehicles more efficiently and profitably, both online and in the showroom. AutoFi is funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures, and JP Morgan Chase.

Technical Program Manager - Office Technical Infrastructure Buildouts

Company: OpenAI

Location: USA

Posted Sep 01, 2024

The job description is for a Technical Program Manager who will bridge the gap between different teams to design and deliver technical solutions for office buildouts and remodel projects. The role requires strong project and program management capabilities, knowledge of architectural design and commercial real estate construction processes, and excellent communication skills.

Senior Sales Executive

Company: Core10

Location: USA

Posted Sep 01, 2024

Core10 is a rapidly growing tech company seeking a Senior Sales Executive to work on their Core10 Revenue team, focusing on supporting their Mesh product suite. The company provides lending, account opening, and BaaS products, as well as software development services.

Project Manager

Company: Tech Firefly

Location: USA

Posted Sep 01, 2024

The job posting is for a financial data manager role that requires strong communication skills, attention to detail, and experience with finance and spreadsheets. The company, Tech Firefly, is a technology solutions company that specializes in solving unique challenges with transparency and agility.

Product Designer

Company: dscout

Location: USA

Posted Sep 01, 2024

Dscout is a company that partners with human-centric organizations to build products for the right people. They are looking for a Product Designer to join their team and contribute to the growth and maturity of their product design capabilities.

ServiceNow Developer I

Company: Pax8

Location: USA

Posted Sep 01, 2024

The job posting is for a ServiceNow Developer I position at Pax8. The role involves designing, developing, and customizing applications and integrations within the ServiceNow platform. The ideal candidate should have a strong technical background, exceptional problem-solving skills, and the ability to work collaboratively with both technical and non-technical teams.

Microsoft 365 Enablement Specialist

Company: Renaissance

Location: USA

Posted Sep 01, 2024

The job description is for a Microsoft 365 Enablement Specialist at Renaissance, a global leader in preK-12 education technology. The role involves driving the adoption and effective use of Microsoft 365 tools and services within the organization, collaborating with various departments, and providing training and support.

Principal Product Manager - AI/ Impact Lead

Company: Craft.co

Location: USA

Posted Sep 01, 2024

The job posting is for a remote role in the Craft Product team, responsible for unlocking the value of supplier data through strategic data integrations and visualizations. The team is looking for a candidate with 6+ years of experience in SaaS Data products, risk assessment, or business intelligence, and strong communication skills.

Senior Backend Engineer

Company: Wattpad

Location: USA

Posted Sep 01, 2024

Wattpad is a global entertainment company that aims to entertain and connect the world through stories. They are looking for engineers to join their Payment and Ads Platforms team to build scalable and secure payment services and ads logic. The company values diversity, inclusivity, and employee growth, and offers a range of benefits and perks.

Enterprise Customer Success Manager

Company: COMPLY

Location: USA

Posted Sep 01, 2024

COMPLY is a high-growth organization that provides compliance solutions to over 7,000 clients globally. They are looking for an Enterprise Customer Success Manager to work closely with customers to ensure their satisfaction and retention.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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