Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Chief Revenue Officer

Company: Charitynavigator

Location: USA

Posted Aug 31, 2024

Charity Navigator is seeking a dynamic Chief Revenue Officer to help establish new lines of earned revenue and oversee existing fundraising functions. The role requires a strategic thinker with exceptional leadership skills and a proven track record in revenue generation.

Senior Product Manager

Company: Hyperproof

Location: USA

Posted Aug 31, 2024

Hyperproof is hiring a Senior Product Manager to join their strong and growing team. The company is on a mission to transform the Governance Risk and Compliance (GRC) world with a powerful new software platform. The role involves leading the development and optimization of assessment workflows, collaborating with customers and partners, and driving successful outcomes.

Director of Marketing

Company: School of Traditional Skills

Location: USA

Posted Aug 31, 2024

The School of Traditional Skills is seeking a Director of Marketing to lead their marketing efforts and drive growth. The ideal candidate has experience in marketing online educational products, scaling revenue in a startup environment, and is passionate about the homesteading and self-sufficiency lifestyle.

Customer Service Representative

Company: Agero

Location: USA

Posted Aug 31, 2024

The text describes Agero's mission to rethink the vehicle ownership experience through a combination of passionate people and data-driven technology. It also highlights the company's commitment to creating a diverse and inclusive environment and encourages applications from all qualified candidates.

Client Success Coach

Company: Mechanism Ventures

Location: USA

Posted Aug 31, 2024

The company is looking for a dynamic and experienced Client Success Coach to join their team. The role involves coaching clients, matching them with suitable coaches, and ensuring their success. The company offers a commission-based role with a fixed salary and visa sponsorship.

SVP, Accounting and Treasurer

Company: Olo

Location: USA

Posted Aug 31, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. The company is looking for a Senior Vice President of Accounting and Treasurer to lead its accounting and treasury function, ensuring accurate financial statement preparation and external financial reporting.

Medical Science Liaison

Company: ACADIA Pharmaceuticals

Location: USA

Posted Aug 31, 2024

The job posting is for a Medical Science Liaison (MSL) position at Acadia Pharmaceuticals. The MSL will support medical and scientific initiatives, develop relationships with healthcare practitioners, and provide education on Company products. The ideal candidate has a PharmD or PhD in a related field, 5 years of experience in the biopharmaceutical industry, and a focus on rare diseases.

Enterprise Account Executive

Company: Lumos

Location: USA

Posted Aug 31, 2024

Lumos is looking for an Account Executive to work with innovative companies, build a significant book of business, and help customers succeed. The ideal candidate is motivated, customer-centric, and passionate about solving problems. They will be responsible for finding, managing, and closing deals, and will work closely with the SDR and Marketing teams.

Manager, Data Engineering

Company: TrueCar

Location: USA

Posted Aug 31, 2024

TrueCar is a leading automotive digital marketplace that aims to make car buying and selling easy, transparent, and efficient. The company is seeking a Manager Data Engineering to join its fast-paced team and contribute to its mission to revolutionize the car buying and selling experience.

Senior Project Manager

Company: Press Ganey

Location: USA

Posted Aug 31, 2024

The company description highlights its expertise in experience measurement data analytics and insights, serving clients globally in various industries. The job description outlines the responsibilities of a Senior Project Manager, including managing client projects, building relationships, and providing value-added services.

Technical Support Manager

Company: LivePerson

Location: USA

Posted Aug 31, 2024

LivePerson is a company that provides a platform for enterprise conversations, and they are looking for a Regional Technical Support Engineering Manager to lead their global customer care team. The job requires strong leadership skills, technical expertise, and customer-oriented approach.

Temporary CRM Data Steward

Company: Crowell & Moring

Location: USA

Posted Aug 31, 2024

The job description is for a Data Steward position at Crowell amp Moring LLP, an international law firm. The Data Steward will work with the firm's Contact Relationship Management (CRM) team to revise email distribution lists, confirm contact records, and standardize data in the CRM system.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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