Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director - Product Marketing

Company: Grafana Labs

Location: USA

Posted Aug 30, 2024

The job posting is looking for an experienced product marketer to join the Grafana Labs Marketing team. The role involves managing a team, creating thought leadership content, and partnering with Product Management to distill key functionality and benefits into core product marketing messages.

Director of Engineering - AI Training

Company: Invisible Technologies

Location: USA

Posted Aug 30, 2024

Invisible is a tech-enabled service providing solutions to AI research labs and leading businesses. They have experienced exponential growth and are looking for a Director of Engineering for AI Training to lead their team.

Account Development Representative

Company: Workiva

Location: USA

Posted Aug 30, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, engages with prospects, and drives pipeline for existing customers and net new logos. They utilize various strategies, including social selling, referral mining, and people mapping, to create a superior prospect-customer experience.

Loss Prevention Investigator

Company: Panoptyc

Location: USA

Posted Aug 30, 2024

Panoptyc is a company that uses AI and manual review to detect theft at over 15000 markets in the US. They are looking to expand their team with top talent from around the world. The role requires reviewing footage with AI software to identify suspicious activity and creating reports for clients.

Senior Software Engineer

Company: Finalsite

Location: USA

Posted Aug 30, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They are headquartered in Glastonbury, CT, and offer 100% remote employment opportunities. The company is looking for a Senior Software Engineer to work on their web-based software solutions.

Software Engineer - Backend

Company: hims & hers

Location: USA

Posted Aug 30, 2024

Hims amp Hers is looking for a Software Engineer to join their Pharmacy team to build a fast and reliable telemedicine experience. The role involves building backend services, participating in team design sessions, and contributing to operational excellence.

Product Marketing Lead

Company: Coefficient

Location: USA

Posted Aug 30, 2024

Coefficient is a VC-backed SaaS startup looking for a B2B Product Marketing leader to build customer empathy and drive go-to-market strategy. The role requires 8+ years of experience in Product Marketing or Growth, with a focus on CRM, Finance, and Data BI.

NetSuite Project Manager/NetSuite Senior Project Manager

Company: BPM LLP

Location: USA

Posted Aug 30, 2024

Caravel BPM Technology Solutions is a company that values people and has a shared entrepreneurial spirit. They offer a total rewards package, wellbeing resources, and professional development opportunities. The ideal candidate will have strong client-facing skills, ability to lead and direct others, and experience in project management.

Business Development Representative

Company: Security Innovation

Location: USA

Posted Aug 30, 2024

The job posting is for a Business Development Representative (BDR) position, responsible for generating new meetings and contributing to outbound initiatives. The role requires collaboration with account executives, lead qualification, and data management. The company offers competitive salary, flexible work options, and comprehensive benefits.

Business Development Representative

Company: Security Innovation

Location: USA

Posted Aug 30, 2024

The job posting is for a Business Development Representative (BDR) position, responsible for generating new meetings and contributing to outbound initiatives. The role requires collaboration with account executives, lead qualification, and data management. The company offers competitive salary, flexible work options, and comprehensive benefits.

Producer - Creative Operations

Company: Wealthfront

Location: USA

Posted Aug 30, 2024

Wealthfront is looking for a Producer to help facilitate and improve the workflow of their creative and marketing teams. The role involves managing project plans, tracking progress, and removing obstacles to ensure the delivery of high-quality work on time and on budget.

Senior Software Engineer (Productivity)

Company: Phaidra

Location: USA

Posted Aug 30, 2024

The job posting is for a Senior Software Engineer position in the Productivity Engineering team. The role involves leading initiatives to optimize workflows, automate routine tasks, and improve the overall quality and speed of software development. The job requires a strong focus on test automation and engineering productivity, with experience in scripting and automation using languages such as Python, Bash, or similar. The company offers a competitive salary range and equity.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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