Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP Marketing

Company: Ottimate

Location: USA

Posted Aug 29, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are looking for a Vice President of Marketing to develop and execute a comprehensive marketing strategy that drives vertical expansion, new customer acquisition, and revenue growth.

Senior Product Marketing Manager

Company: Webflow

Location: USA

Posted Aug 29, 2024

Webflow is looking for a Senior Product Marketing Manager to play a critical role in their company's growth. The role involves developing an expert understanding of Webflow's products and markets, partnering with product leaders, and bringing new launches to market.

QA Consultant

Company: UDig

Location: USA

Posted Aug 29, 2024

UDig is a technology consulting company seeking a QA Consultant with test planning and execution expertise. The company values collaboration, innovation, and making a tangible impact. The role involves developing and executing comprehensive test cases, participating in backlog grooming sessions, and setting up testing environments.

Future Account Executive

Company: OneSignal

Location: USA

Posted Aug 29, 2024

The job posting is for a Sales role at OneSignal, requiring 1+ years of software sales experience, knowledge of regional accounts, and ability to hit and exceed sales quotas. The role involves managing net new and upsell revenue, generating and maintaining a pipeline of sales opportunities, and evangelizing the product to clients.

Senior Product Manager - Trail Experience

Company: AllTrails

Location: USA

Posted Aug 29, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a Senior Product Manager to join their Trail Experience team to help millions of people get the most out of their outdoor experiences.

Technical Product Manager

Company: Aledade

Location: USA

Posted Aug 29, 2024

Aledade is a public benefit corporation that empowers independent primary care practices to deliver better care to patients and thrive in value-based care. The company is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Principal Product Manager - Generative AI

Company: Mozilla

Location: USA

Posted Aug 29, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Engineer, DevOps

Company: Himshers

Location: USA

Posted Aug 29, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are seeking a DevOps Engineer to build and maintain their ecommerce platform.

Senior Product Manager

Company: Olo

Location: USA

Posted Aug 30, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized and profitable guest experiences. The company is looking for a Senior Product Manager to lead the development and execution of its Olo Pay product.

Senior Frontend Engineer

Company: Grafana Labs

Location: USA

Posted Aug 30, 2024

The job posting is for a frontend developer position at Grafana, a company that specializes in data visualization. The team is looking for a self-driven individual with experience in data transformation and visualization, as well as a good understanding of software development processes. The job involves working on complex solutions, collaborating with other squads, and contributing to design docs.

Customer Support Associate

Company: Amper

Location: USA

Posted Aug 30, 2024

Amper is a fast-growing tech company looking for a customer support associate to work closely with their internal teams. The role involves handling customer questions and concerns, escalating issues to the engineering team, and working with the customer success team. The company offers a range of benefits, including unlimited PTO, flexible work schedule, and competitive compensation.

Project Coordinator

Company: User Interviews

Location: USA

Posted Aug 29, 2024

User Interviews is a fully remote team that values continuous improvement and customer feedback. They help teams set up user research and specialize in participant recruitment and management. The company is committed to accessibility, equity, diversity, and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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