Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Account Executive

Company: Anark

Location: USA

Posted Aug 29, 2024

Anark is looking for a proactive self-directed and disciplined Account Executive to join their sales team. The ideal candidate will have a strong drive for action, excellent written and verbal communication skills, and a focus on converting next steps in every meeting.

Director of Support Operations

Company: SoundStack

Location: USA

Posted Aug 29, 2024

The job description is for a Director of Support Operations at SoundStack, a company that provides audio services. The role involves leading and overseeing the Enterprise Support team, providing technical support, and developing support strategies.

Director, Product Management - Growth

Company: Zapier

Location: USA

Posted Aug 29, 2024

Zapier is looking for a customer-centric and visionary Product Management Director to lead their growth teams, including SEO, onboarding, and expansion strategy. The ideal candidate has a track record of growth, is outcome-oriented, and has a customer-centric mindset.

Enterprise Support Specialist

Company: SoundStack

Location: USA

Posted Aug 29, 2024

The job description is for an Enterprise Support Specialist at SoundStack, responsible for providing technical support to VIP partners, onboarding new customers, and ensuring customer success. The role requires strong problem-solving skills, excellent communication, and experience with support ticketing systems and technical documentation.

Associate Compliance Consultant

Company: COMPLY

Location: USA

Posted Aug 29, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are seeking an Associate Compliance Consultant to join their team, with responsibilities including assisting senior consultants, performing research, and providing support to clients.

Principal Security Strategist

Company: Graylog, Inc

Location: USA

Posted Aug 29, 2024

Graylog is a company that specializes in delivering top-notch threat detection investigation and response solutions backed by its latest addition, the Graylog API security platform. The company is growing and is currently recruiting for a Principal Security Strategist in the US. The role involves developing a security consulting program focused on enhancing onboarding and adoption of Graylog Security.

Mail Success Specialist

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 29, 2024

The N2 Company is looking for a Production Specialist to join their remote team. The role involves identifying and researching mailing and shipping issues, conducting market research, and establishing partnerships with USPS and other stakeholders. The company offers a range of benefits, including full health care, 401k, and paid time off.

Product Marketing Manager

Company: Olo

Location: USA

Posted Aug 29, 2024

Olo is a leading SaaS platform that helps restaurant brands deliver personalized and profitable guest experiences. The company is looking for a Product Marketing Manager to align its Order product strategy with sales and marketing tactics and drive success.

Head of Postmark

Company: ActiveCampaign

Location: USA

Posted Aug 29, 2024

ActiveCampaign is seeking a senior leader for Postmark, a transactional email product and business unit. The successful candidate will lead the growth of transactional email at ActiveCampaign, drive the vision and strategy for the product, and partner closely with key leaders.

Staff Product Designer

Company: Shippo

Location: USA

Posted Aug 29, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company provides competitive shipping rates, print labels, and automated international documents, and is looking for a Staff Product Designer to work on designing efficient product experiences for SMB merchants, large warehouse shippers, and international ecommerce platforms.

Technical Engineering Manager - Content Platform

Company: Khan Academy

Location: USA

Posted Aug 29, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are looking for an experienced engineering leader to manage their Content Platform team, which owns all the tools related to creating, translating, and publishing content. The team is committed to improving learning outcomes for students around the world, with a focus on learners in historically underresourced communities.

Sr. Director - Solutions Marketing

Company: ScienceLogic

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Director Solutions Marketing position at ScienceLogic, a company that empowers intelligent automated IT operations. The ideal candidate should have a proven ability to build and lead global teams, tell compelling stories, and communicate customer-centric value stories.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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