Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Manager, TV Acquisition Marketing

Company: Ethos Life

Location: USA

Posted Aug 30, 2024

Ethos is a life insurance company that uses technology and data science to make the process faster and easier. They are seeking a Senior Manager TV Acquisition Marketing to lead their television advertising efforts.

Member of Technical Staff - QA (Manual)

Company: Runway

Location: USA

Posted Aug 30, 2024

The job posting is looking for a manual QA Engineer to work on Runway's AI creation suite. The role involves testing and building robust and reliable products, collaborating with product design and engineering, and working closely with customer support. The company is open to considering candidates from diverse backgrounds and offers a competitive salary range.

Senior Customer Success Manager

Company: Carrot Fertility

Location: USA

Posted Aug 30, 2024

Carrot Fertility is a leading global fertility and family-building platform providing care for everyone everywhere. They are seeking a Senior Customer Success Manager to support new and existing customers and help develop customer success strategies.

Technical Consultant

Company: Vercel

Location: USA

Posted Aug 30, 2024

Vercel is looking for a Technical Consultant to assist Enterprise customers with technical problems and questions. The role requires expertise in frontend development, technical writing, and problem-solving. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Healthcare Analytics Analyst

Company: Cohere Health

Location: USA

Posted Aug 30, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. The company is looking for an Analyst Healthcare Analytics to play a key role in conducting analyses that drive strategy and provide insights critical to the development of new clinical intervention strategies and product enhancements.

Senior Software Engineer - Platform

Company: Branch

Location: USA

Posted Aug 30, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and employee creativity, and offer a range of benefits and a remote-first work culture.

Senior Manager, Program Management

Company: Springhealth

Location: USA

Posted Aug 30, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to access. They are looking for a Senior Manager Program Management to lead program management and cross-functional collaboration processes.

Sales Leader, Mid-Market

Company: Lumos

Location: USA

Posted Aug 30, 2024

The job posting is looking for a Sales Leader to drive sales strategy, build a high-performing sales team, and ensure targets are met. The role requires experience in B2B SaaS sales, managing a winning midmarket sales team, and strong communication skills.

Channel Partner Manager

Company: Bloomreach

Location: USA

Posted Aug 30, 2024

Bloomreach is a company that offers a suite of products for digital commerce, including discovery, content, and engagement. They are looking for a Channel Partner Manager to own a portfolio of growth-focused agency partners and drive value with those partners.

Sr. Analyst - GTM

Company: AssemblyAI

Location: USA

Posted Aug 30, 2024

AssemblyAI is looking for a Go to Market Analyst to join their analytics team. The role requires collaboration with sales, marketing, and executive teams to solve complex challenges using data. The ideal candidate should have a strong background in analytical frameworks and processes, and be interested in driving business outcomes at a high growth start-up.

Revenue Enablement Program Manager

Company: Renaissance

Location: USA

Posted Aug 30, 2024

Renaissance is a global leader in preK-12 education technology, seeking a dynamic Revenue Enablement Program Manager to develop and implement comprehensive learning frameworks for sales and customer success teams.

Security Compliance Engineer - FedRAMP

Company: GitLab

Location: USA

Posted Aug 30, 2024

The role is seeking a detail-oriented and experienced Security Compliance Engineer to lead FedRAMP compliance efforts. The ideal candidate will have a strong background in cybersecurity and compliance, with specific expertise in achieving and maintaining security certifications like FedRAMP. The role will involve supporting the development, implementation, and management of the FedRAMP compliance program, ensuring all cloud services meet or exceed FedRAMP requirements.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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