Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

AWS Solution Architect – Cloud Foundations

Company: Capstone Integrated Solutions

Location: USA

Posted Aug 30, 2024

Capstone Integrated Solutions is seeking a qualified AWS Solution Architect to work remotely. The ideal candidate will have deep foundational experience in AWS technology and a strong track record in designing complex distributed systems environments.

Senior Product Designer

Company: Eventbrite, Inc.

Location: USA

Posted Aug 30, 2024

The text describes Eventbrite's vision to build a self-service platform for event creators, its focus on providing an intuitive and secure service, and its plans to develop a suite of marketing tools. It also describes the role of a Senior Product Designer, including responsibilities such as fostering rapid prototyping, driving design-centric innovation, and championing design excellence.

Staff Software Engineer

Company: Memora Health

Location: USA

Posted Aug 30, 2024

Memora Health is hiring a Staff Software Engineer to drive the enhancement and evolution of major product components. The ideal candidate will collaborate with cross-functional teams to understand customer pain points and identify solutions. The role offers a competitive salary and equity compensation, with benefits including health, dental, and vision coverage.

Senior Programs and Business Operations Lead

Company: Airbnb

Location: USA

Posted Aug 30, 2024

The job description is for a Senior Programs and Business Operations Lead at Airbnb, responsible for driving global expansion of Guest Services business, developing strategic plans, and leading cross-functional teams.

Sales Appointment Setter

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Aug 30, 2024

The job posting is for a Sales Appointment Setter role in the Bridge Team Sales department. The role involves making outbound calls, scheduling appointments, and maintaining accurate records. The ideal candidate should have proven experience in sales or telemarketing, excellent communication skills, and strong organizational skills.

Sales Manager

Company: Skedda

Location: USA

Posted Aug 30, 2024

Skedda is seeking a dynamic Sales Manager to join their growing team. The role involves managing a team of Account Executives, conducting sales engagements, and providing feedback to improve performance. The company values collaboration, quality, and customer needs, and offers a competitive salary and benefits package.

Senior Indirect Tax Manager

Company: PagerDuty

Location: USA

Posted Aug 30, 2024

PagerDuty is seeking a Senior Indirect Tax Manager to join their team. The role involves developing and maintaining relationships with internal and external stakeholders, owning and driving global account reconciliations, and leading and managing indirect tax audits and inquiries. The ideal candidate will have at least 6+ years of progressively more technical indirect tax experience, a deep knowledge of US domestic and international indirect taxes, and experience working across time zones and with team members residing in various geographic locations.

Principal Product Manager

Company: Apollo.io

Location: USA

Posted Aug 30, 2024

The job description is for a Principal Product Manager at Apollo, responsible for elevating engagement products, enhancing product retention, and improving overall product experience. The role requires a proven track record in product management, exceptional communication and collaboration skills, and experience with SaaS products and Generative AI.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Aug 30, 2024

HubSpot is seeking a Staff Software Engineer to join their Developer Experience AI Team. The role is focused on building AI-powered developer tools to improve the experience of HubSpot's developers. The team is looking for someone with experience in AI, a track record of delivering high-impact projects, and a thirst for technical challenges.

Enterprise Solutions Engineer

Company: Lumos

Location: USA

Posted Aug 30, 2024

The job posting is for an Enterprise Solutions Engineer at Lumos, requiring technical knowledge, experience in Python, and excellent communication skills. The role involves working closely with customers, driving technical and process investments, and owning initiatives for the team.

Product Manager - Outbound Funds

Company: Stripe

Location: USA

Posted Aug 30, 2024

The text describes Stripe's mission to increase the GDP of the internet and its efforts to build financial infrastructure for businesses. The company is looking for a team member to work on the Money Management Abstractions team, which builds APIs for sending and receiving money. The role requires a user-first approach, technical curiosity, cross-functional coordination, strong communication, and execution.

Backend Engineering Lead - Flywheel Product

Company: HubSpot

Location: USA

Posted Aug 30, 2024

The job posting is for an Engineering Lead to oversee a small team and provide technical product and team leadership. The team is responsible for building software to solve customer problems and the Engineering Lead will be hands-on in the code. The role requires experience with data architectures, MDM, and data platforms, as well as a strong user focus and ability to mentor and coach technical team leads.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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