Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Capital Markets Manager

Company: PosiGen

Location: USA

Posted Aug 28, 2024

PosiGen is a rapidly growing residential solar company seeking a Manager of Capital Markets to help drive financial strategy and capital markets initiatives. The ideal candidate will have experience in raising tax equity and debt project capital, and a strong understanding of Excel modeling and tax structuring.

Senior/Lead Software Engineer - GenAI

Company: Icertis

Location: USA

Posted Aug 28, 2024

Icertis is a company that provides contract intelligence platform, with unmatched technology and category-defining innovation. They are committed to their employees' physical, mental, and financial health, and also to making a social and environmental impact.

Senior DevOps Engineer - Generative AI

Company: Qarik

Location: USA

Posted Aug 28, 2024

Qarik is an IT Solutions company that focuses on Google Cloud Platform. They are looking for a Senior DevOps Engineer to join their team and work on building cutting-edge Generative AI applications. The company offers a competitive employee compensation package, fully remote work, and a team-oriented environment.

Director - People Operations

Company: Kraken

Location: USA

Posted Aug 28, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a world-class team with crypto conviction. They are looking for a Director of People Operations to lead and drive the development of a world-class HR operations team.

Software Engineer (Backend) - Core Commerce

Company: Recharge

Location: USA

Posted Aug 28, 2024

The job posting is looking for a full-stack engineer with experience in cloud computing, Python, and JavaScript to work on building high-impact products for development teams. The company values collaboration, rapid prototyping, and continuous improvement.

Customer Marketing Manager

Company: SQUIRE

Location: USA

Posted Aug 28, 2024

SQUIRE is seeking a dynamic and data-driven Customer Marketing Manager to help optimize onboarding, customer xsell-upsell motions, and freetrial-paid subscriber conversion. The role requires experience in analyzing customer journeys, identifying key areas of optimization, and executing optimizations to drive meaningful business results.

Director - Identity Solutions

Company: StackAdapt

Location: USA

Posted Aug 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Director of Identity Solutions to oversee its Identity offering. The role requires experience in delivering impactful identity-based solutions within the AdTech or MarTech focused company.

Site Reliability Engineer - Cloud Security

Company: Databricks

Location: USA

Posted Aug 28, 2024

The job posting is for a Cloud Infrastructure Security Team member who will implement secure infrastructure and security solutions in multiple clouds. The role requires experience with coding, cloud security, and cloud providers such as AWS, OCI, and Azure. The team will work on designing and implementing infrastructure and solutions, identifying security risks, and collaborating with other teams.

Healthcare Informatics Data Analyst

Company: Wellth, Inc.

Location: USA

Posted Aug 28, 2024

Wellth is a fast-growing digital health company that motivates people to prioritize their health every day. The company is backed by leading investors and has a diverse and supportive team. The ideal candidate has experience working with healthcare products and data, and is proficient in writing clean and maintainable SQL, Python, and shell scripts.

Workforce Management Specialist - Scheduling

Company: Taskrabbit

Location: USA

Posted Aug 28, 2024

The role of Workforce Management Scheduling Specialist at Taskrabbit involves optimizing scheduling processes, creating efficient schedules, and championing operational excellence. The position requires a dedicated commitment to delivering high-performing schedules, collaborating with stakeholders, and fostering processes driven by customer service excellence.

Azure Infrastructure Practice Lead

Company: Atmosera

Location: USA

Posted Aug 28, 2024

Atmosera is a full lifecycle cloud technology transformation firm offering professional services, security, and compliance management. The company is looking for a Practice Lead to build and grow its Cloud Infrastructure Professional Services Practice.

Product Manager - Custom Data

Company: Stripe

Location: USA

Posted Aug 28, 2024

Stripe is hiring a product manager to define their Custom Data product line, which enables users to model, ingest, and use data on Stripe. The role requires 12+ years of Product Management experience, a Computer Science background, and experience building data platforms.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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