Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Bilingual Customer Service Representative

Company: Garner Health

Location: USA

Posted Aug 27, 2024

Garners mission is to transform the healthcare economy by delivering high-quality and affordable care. They are looking for a Bilingual Contract Customer Service Representative to join their team and help members find the right healthcare for their needs.

Support Engineer

Company: Grafana Labs

Location: USA

Posted Aug 27, 2024

The job posting is for a Support Engineer position at a leading observability company. The role involves providing specialized support for customers, troubleshooting issues, and working with multiple engineering teams. The company is looking for an experienced and motivated individual who is comfortable engaging with a range of customers and has strong researching skills.

(Bilingual - Spanish) Customer Engagement Specialist, Billing

Company: Brightwheel

Location: USA

Posted Aug 27, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to creating a diverse and inclusive work environment and is looking for a sales representative who is fluent in Spanish and passionate about helping customers succeed.

Sales Account Executive

Company: PingCAP

Location: USA

Posted Aug 27, 2024

PingCAP is a global player in the database market, offering TiDB Database and Database as a Service. The company is looking for a sales professional to join their team and drive growth in the NAEMEA region.

Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Aug 27, 2024

The job posting is for a Technical Customer Service Advisor role that allows work from home. The job requires excellent customer service and communication skills, and offers a competitive pay rate, health benefits, and opportunities for growth and development.

Net DevOps Engineer

Company: DriveWealth

Location: USA

Posted Aug 27, 2024

DriveWealth is a global financial technology organization that provides a platform for partners to offer seamless investing and trading experiences to clients worldwide. The company is seeking enthusiastic professionals to contribute diverse perspectives and experiences to its BrokerageasaService platform.

Risk Engineer - Executive Risks

Company: Coalition, Inc.

Location: USA

Posted Aug 27, 2024

The job posting is for a Risk Engineer position that requires a dynamic individual to generate profitable business from assigned brokers and partners with the Sales organization. The role involves underwriting and managing various products, including Executive Risks, and requires a customer-centric approach. The position is fully remote and offers competitive compensation and benefits.

Senior Product Analyst

Company: Angi

Location: USA

Posted Aug 27, 2024

Angi is a company that is transforming the home services industry by creating a platform for homeowners and service professionals to find and book jobs. They have a mission to become the go-to platform for all home-related services and are looking for a Senior Product Analyst to join their team.

IT Support Technician

Company: Angi

Location: USA

Posted Aug 27, 2024

Angi is a company that is transforming the home services industry by providing a platform for homeowners and service professionals to find and book jobs. They have a mission to become the go-to place for all home-related services and are committed to helping small businesses thrive. The company is looking for an IT Support Technician to join their team, who will be responsible for resolving technical issues and providing excellent customer service.

Head of Enterprise Sales

Company: Creatio

Location: USA

Posted Aug 27, 2024

Creatio is looking for a Head of Enterprise Sales to drive sales in the USA. The role involves achieving assigned sales targets, managing deals, and developing a high-performance culture. The company offers competitive pay, paid leave options, and a vibrant corporate life.

Director of Product Design - Content Hub

Company: HubSpot

Location: USA

Posted Aug 28, 2024

HubSpot is looking for a UX Design Leader to help scale their Content Marketing offering. The ideal candidate will have experience leading teams in high complexity environments, delivering successful products, and fostering team health.

Senior Product Analyst

Company: TrueCar

Location: USA

Posted Aug 27, 2024

TrueCar is a leading automotive digital marketplace that aims to make car buying and selling easy, transparent, and efficient. The company is seeking a talented individual to join their Product Analytics team to work on projects and improve their current product and guide future product development and marketing efforts.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages